- Ford Motor Company (Austin, TX)
- …decisions, + Identify risks to delivery including developing and publishing Delivery Recovery Plans (DRPs) in Integrator for vehicle program. + Updating application ... metrics and KPIs (engineering completion, quality) + Lead System Integration into Vehicle Application. Interface with Core Platform team to ensure awareness of application specific status and help needed to maintain platform design. + Manage design and cost… more
- Omni Hotels (Austin, TX)
- …a satisfactory impression with the guest. + Effectively engage in the service recovery process, handling all guest concerns efficiently and to the satisfaction of ... the guests. + Continued training done with all associates - conducting Moments of Service Audits on a monthly basis to 100% completion. + Participate in guest engagement meetings and respond to alerts in Opera according to direction of Front Office department… more
- IBM (Austin, TX)
- …plans. * Ensure business continuity through emergency response and disaster recovery planning. * Collaborate with Finance and Procurement for budget control ... and vendor management. * Manage utility bill payments and documentation in compliance with client procedures. * Coordinate with vendors for delivery of amenity programs and food services. * Implement recommendations from loss prevention and insurance partners.… more
- Lockheed Martin (Fort Worth, TX)
- …Aero to solve technical and contractual issues, and drive supplier performance recovery and continuous improvement efforts\. \- Scope of responsibility may include ... performance for external providers designated as Partners/Majors/Co\-Producers and other focus suppliers whose performance is key to F\-35 Program success\. \- The selected candidate will also be responsible for: hiring, performance assessments, and other… more
- Marriott (The Woodlands, TX)
- …and passion for providing service. * Follows property specific second effort and recovery plan. * Stays readily available/ approachable for all team members. * ... Demonstrates knowledge of the brand specific service culture. **Providing Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to… more
- US Bank (Irving, TX)
- …Experience in handling security incidents, including detection, containment, eradication, and recovery . + **Risk Assessment:** Ability to assess and manage security ... risks. + **Compliance Knowledge:** Understanding of relevant security regulations and standards. **_Location Expectations_** **_The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the… more
- Citigroup (Irving, TX)
- …+ Utilize management and leadership skills to ensure the incident recovery team is well-organized, effectively managed, and communicating effectively throughout the ... incident lifecycle. + Manage and drive incidents to successful completion, ensuring overall Incident management goals and milestones are met. + Review all Incident Management Status and Metrics Reports for accuracy, consistency, and timeliness. + Manage… more
- Methodist Health System (Richardson, TX)
- …Campus for Continuing Care, which include a behavioral health and addiction recovery unit, inpatient rehabilitation, long-term acute care, and more.** **We strive to ... have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups.** **Our reputation as an award-winning employer shows in the distinctions we've earned:** **Magnet(R)-designated hospital** **150 Top Places to… more
- Ensono (Houston, TX)
- …with mainframe functional areas such as TCP/IP, VTAM, SNA, SFTP, Session Manager tools, and Disaster Recovery concepts. Technical implementation skills required ... Areas of Focus for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, risks, insights, and improvements, and… more
- Synchrony (Dallas, TX)
- …is responsible for both engineering and operational oversight of data backup and recovery solutions in public cloud (AWS) and on-premises environments. In this role, ... **Essential Responsibilities:** + Design, implement, and manage data backup, recovery , and resilience solutions for AWS and on-premises environments, including… more