- SAP (Columbia, MD)
- …team. + Attention to detail, with a proactive attitude toward system optimization and issue resolution . **Bring out your best** SAP innovations help more than ... high availability, optimizing performance, and performing system backups and recovery . As a member of the team, you will...to enhance the efficiency of day-to-day operations. + **Capacity Planning ** : + Perform capacity planning to… more
- Northrop Grumman (Elkridge, MD)
- …Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and issue resolution . + Provides support for the escalation and communication of ... Northrop Grumman brings informed insights and software-secure technology to enable strategic planning . We're looking for innovators who can help us keep building on… more
- Oracle (Annapolis, MD)
- …faster **What You Bring** + Passion and knowledge to prevent issues and reduce issue resolution times through documentation, automation and AI model training. + ... inquiries, both technical and non-technical, providing expert troubleshooting, problem resolution , and strategic advice. + Deliver deep technical expertise on… more
- BigBear.ai (Annapolis Junction, MD)
- …+ Sharp attention to detail and a proactive approach to system optimization and issue resolution . About BigBear.ai BigBear.ai is a leading provider of AI-powered ... for peak performance and availability. + Manage backups, restores, and recovery procedures to ensure business continuity. + Troubleshoot and resolve performance… more
- Microsoft Corporation (Annapolis Junction, MD)
- …Contributes to recovery efforts and ensures tools are updated. Manages issue closure as a high priority Manages stakeholder communications on project health, ... across the delivery lifecycle including envisioning, solution development, delivery planning , cloud consumption and usage, delivery management. Leads or participates… more
- T. Rowe Price (Owings Mills, MD)
- …as the primary point of contact for vendor escalations, contract negotiations, and issue resolution . + Monitor vendor performance through regular reviews, SLA ... improvements. + Proactively identify and mitigate system risks, including capacity planning , incident management, and disaster recovery . + Enhance monitoring… more
- Fujifilm (Annapolis, MD)
- …from various departments + Ability to take a lead role in large scale issue resolution + Participate in non-project related activities, such as presenting ... accurate feature requests for product definitions + Responsible for documenting, planning , and implementing enterprise architectures + Work with development to… more
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