- Rochester Regional Health (Rochester, NY)
- …within three rings and identifying self at all times* Serve as answering service for the doctors while responsible for switchboard operations and pages providers as ... assignments* Performs other clerical duties as assigned by Patient Access Manager Customer Service * Practices proficient customer service skills by greeting and… more
- Rochester Regional Health (Rochester, NY)
- …to overall patient satisfaction by consistently delivering outstanding customer service to patients, providers and payers throughout the patient's healthcare ... all of its support processes. Unit/Department Specific Info> RESPONSIBILITIES: + Customer Service . Provide courteous, attentive and prompt service to all those… more
- Rochester Regional Health (Rochester, NY)
- …terminology, EHR systems, coding, billing, and HIPAA. + Strong customer service , communication, multitasking, and problem-solving skills. + Associate 's degree ... Answer calls within three rings, always identifying yourself. + Serve as answering service for physicians and page providers as needed. + Complete all required… more
- Rochester Regional Health (Rochester, NY)
- …guidance to staff to ensure that highest level of cleanliness, quality and service is achieved and maintained and meets customer expectations. Participate in patient ... department Regulatory compliance and educates staff appropriately.Customer Relations + Monitor service levels in assigned areas on a daily basis taking appropriate… more
- Rochester Regional Health (Rochester, NY)
- …the continuum. Identifies and works to eliminate/minimize system variation and service delivery barriers that prevent achievement of optimal patient outcomes in ... of the interdisciplinary team promoting interdisciplinary collaboration and champions service excellence. Facilitates assignment of level of care, considers payer… more
- Rochester Regional Health (Rochester, NY)
- …experience or combination of education and experience may be considered. * Associate 's or Bachelor's degree in Business or related field preferred. *Demonstrated ... FTE, revenue and operating budget management. Responsibilities may include directional service line oversight as defined, and include involvement in market… more
- Rochester Regional Health (Rochester, NY)
- …and ensure all safety measures are in place; respond to patient's call for service as needed; maintain awareness of arrivals and discharges on unit. + Documentation ... Unit Secretaries when performing as Certified Nursing Assistants). PREFERRED QUALIFICATIONS: + Associate degree preferred. + Two years related work experience in a… more
- Rochester Regional Health (Rochester, NY)
- …enhance service delivery and participant satisfaction. REQUIRED QUALIFICATIONS: + Associate degree or 3 years of verifiable experience in transportation or ... problem-solving skills + Experience working with third-party vendors and managing service delivery + Experience with trip scheduling software EDUCATION: LICENSES /… more
- Rochester Regional Health (Rochester, NY)
- …clinical care and the overall patient experience. Provides superior patient/family customer service to align with the overall expectation of a positive patient ... compliance with regulatory standards and competencies. REQUIRED QUALIFICATIONS: + Diploma or Associate 's degree in Nursing + Registered in New York State as a… more
- Rochester Regional Health (Rochester, NY)
- …unusual instrumentation or reagent quality control results. + At all times, provides service excellence and service recovery in the delivery of services to ... patients and in interaction with internal and external partners. REQUIRED QUALIFICATIONS: + Associate Degree as an MLT in a two year accredited program approved by… more