- ServiceNow, Inc. (Vienna, VA)
- …for everyone. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio ... + Identify criteria for assisting your customers by using Success Plays in the Success Platform +...3+ years of experience providing customer professional services or related business support. + **TS or SCI clearance is… more
- Datavant (Richmond, VA)
- …our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business model ... our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We...the vaccine or any of its components, pregnancy or pregnancy- related medical conditions, and/or religion. This job is not… more
- Confluent (Richmond, VA)
- …Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and ... primary objective of this role is to ensure the success , retention & expansion of our customers by providing...an equal opportunity workplace. Employment decisions are based on job- related criteria, without regard to race, color, religion, sex,… more
- Anywhere Real Estate (Virginia Beach, VA)
- …customer trends. **What You Bring** + 5+ years of product marketing or related marketing experience. + Proven success leading cross-functional teams to deliver ... strategy to the tactics and stakeholders needed to drive success . **What You'll Do** + Lead persona-centric Go-to-Market (GTM)...Sr. Management. + Bachelor's degree in Marketing or a related field. + Experience in the real estate industry… more
- Fannie Mae (Reston, VA)
- …Master degree or PhD in computer science, Math, Statistics, engineering, physics or related field is preferred * Demonstrated success in developing and deploying ... improvement or automation, and predictive modeling to drive the success of strategy implementation. You will ensure team members...years of relevant experience in AI, data science, or related fields, with a proven track delivering solutions to… more
- CVS Health (Richmond, VA)
- …metrics and reporting by establishing and monitoring key performance indicators (KPIs) related to RFP success rates, turnaround times, and client satisfaction. ... meetings. + Providing domain expertise across the full spectrum of financially related efforts aimed at retaining and growing the revenue and profitability on… more
- Leidos (Chantilly, VA)
- …initiatives. + Exposure to product support environments involving technical, mechanical, or software- related servicing. + Demonstrated success working in a call ... ensuring customer satisfaction. + Experience supporting change management initiatives related to service operations or customer experience improvements. EC-DAS… more
- Amazon (Arlington, VA)
- …innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey around ... develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at… more
- Amazon (Arlington, VA)
- …enterprise AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings * Monitor competitive ... services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home,… more
- Confluent (Richmond, VA)
- …Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer success ... to be an equal opportunity workplace. Employment decisions are based on job- related criteria, without regard to race, color, religion, sex, sexual orientation,… more