- Omni Hotels (Fort Lauderdale, FL)
- …Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required. + Ability to clearly and pleasantly communicate ... both verbally and in writing in English with guests, management and co-workers. + Ability to multi-task and work in fast paced environment + Must be proficient with necessary software and programs. + Ability to work well under pressure, managing a high volume… more
- Marriott (Miami, FL)
- …* Strives to improve service performance. * Sets a positive example for guest relations . * Assists in the review of comment cards and guest satisfaction results with ... employees. * Meets and greets guests. **Assisting in Human Resource Activities** * Supervises on-going training initiatives. * Uses all available on the job training tools for employees. * Communicates performance expectations in accordance with job… more
- Marriott (Amelia Island, FL)
- …when dealing with guest concerns. * Sets a positive example for guest relations . * Stays readily available/ approachable for all guests. * Reviews comment cards ... and guest satisfaction results with employees. * Responds in a timely manner to customer service department request. **Additional Responsibilities** * Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. *… more
- Marriott (Orlando, FL)
- …and Ensuring Exceptional Customer Service** * Sets a positive example for guest relations . * Interacts with guests to obtain feedback on product quality and service ... levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Strives to improve service performance. **Conducting Human Resources Activities** * Supports a departmental orientation program for… more
- Marriott (Lake Buena Vista, FL)
- …use to recognize guest preferences and * Sets a positive example for guest relations . * Interacts with guests to obtain feedback on product quality and service ... levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. * Assists in the review of comment cards and guest satisfaction results with employees. _At Marriott International, we are dedicated to… more
- Marriott (Naples, FL)
- …and Delivering Exceptional Customer Service** * Sets a positive example for guest relations . * Interacts with guests to obtain feedback on product quality and ... service levels. * Handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. * Strives to improve service… more
- Marriott (Orlando, FL)
- …use to recognize guest preferences and * Sets a positive example for guest relations . * Interacts with guests to obtain feedback on product quality and service ... levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. * Assists in the review of comment cards and guest satisfaction results with employees. _At Marriott International, we are dedicated to… more
- Marriott (Tampa, FL)
- …use to recognize guest preferences and * Sets a positive example for guest relations . * Interacts with guests to obtain feedback on product quality and service ... levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. * Assists in the review of comment cards and guest satisfaction results with employees. _At Marriott International, we are dedicated to… more
- Marriott (Miami, FL)
- …* Strives to improve service performance. * Sets a positive example for guest relations . * Assists in the review of comment cards and guest satisfaction results with ... employees. * Meets and greets guests. **Conducting Human Resource Activities** * Supervises on-going training initiatives. * Uses all available on the job training tools for employees. * Communicates performance expectations in accordance with job descriptions… more
- Marriott (Orlando, FL)
- …**Ensuring Exceptional Customer Service** * Sets a positive example for guest relations . * Participates in the development and implementation of corrective action ... plans to improve guest satisfaction. * Empowers employees to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Responds to and handles guest problems and complaints. *… more
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