- Marriott (Orlando, FL)
- …**Ensuring Exceptional Customer Service** * Sets a positive example for guest relations . * Participates in the development and implementation of corrective action ... plans to improve guest satisfaction. * Empowers employees to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Responds to and handles guest problems and complaints. *… more
- Marriott (Lake Buena Vista, FL)
- …when dealing with guest concerns. * Sets a positive example for guest relations . * Stays readily available/ approachable for all guests. * Reviews comment cards ... and guest satisfaction results with employees. * Responds in a timely manner to customer service department request. **Additional Responsibilities** * Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. *… more
- Marriott (Marco Island, FL)
- …guest problems and complaints. * Sets a positive example for guest relations . * Observes service behaviors of employees and providing feedback to individuals; ... continuously striving to improve service performance. **Supporting Human Resources Activities** * Participates in the employee performance appraisal process, giving feedback as needed. * Establishes and maintains open, collaborative relationships with… more
- NBC Universal (Orlando, FL)
- …and resolves items that could lead to operational and Team Member relations issues. Partners with third-party vendors to organize rehearsals and fittings for ... their teams. + Responsible for the hiring, training, coaching, counseling and development of Entertainment Operations team. Drives initiatives to increase Team Member satisfaction (TSAT) and Guest satisfaction (GSAT). Ensures labor goals, efficiencies, safety,… more
- Marriott (Cape Coral, FL)
- …and individual coaching when needed. * Sets a positive example for guest relations . * Strives to improve service performance. * Handles guest problems and complaints ... seeking assistance from supervisor as necessary. * Empowers employees to provide excellent customer service within guidelines. **Additional Responsibilities** * Provides information to supervisors, co-workers, and subordinates by telephone, in written form,… more
- Marriott (Miami Beach, FL)
- …* Strives to improve service performance. * Sets a positive example for guest relations . * Assists in the review of comment cards and guest satisfaction results with ... employees. * Meets and greets guests. **Conducting Human Resource Activities** * Supervises on-going training initiatives. * Uses all available on the job training tools for employees. * Communicates performance expectations in accordance with job descriptions… more
- Marriott (Tampa, FL)
- …focuses on continuous improvement. * Sets a positive example for guest relations . **Conducting Human Resources Activities** * Helps train employees in safety ... procedures. * Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. * Communicates performance expectations in accordance with job descriptions for each position. * Ensures… more
- Marriott (St. Petersburg, FL)
- …focuses on continuous improvement. * Sets a positive example for guest relations . **Conducting Human Resources Activities** * Helps train employees in safety ... procedures. * Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. * Communicates performance expectations in accordance with job descriptions for each position. * Ensures… more
- Marriott (Orlando, FL)
- …and Ensuring Exceptional Customer Service** * Sets a positive example for guest relations . * Interacts with guests to obtain feedback on product quality and service ... levels. * Responds to and handles guest problems and complaints. * Empowers employees to provide excellent customer service. * Strives to improve service performance. **Conducting Human Resources Activities** * Supports a departmental orientation program for… more
- University of Miami (Miami, FL)
- …. The Division of Development and Alumni Relations (DAR) supports and promotes the mission, purpose, ... is a key member of the Sylvester leadership team.Reporting to the Assistant Vice President, Sylvester Development, this position works closely with colleagues and… more