- GovCIO (St. Marys, GA)
- …Curriculum reviews and redline input for updates + Submitting and tracking Remedy trouble tickets + Maintain readiness of lab environments and instructional delivery ... systems (eg, MRTS 3D for JCC) + Participate in Remedy ticketing and TTE lifecycle support **Qualifications** Bachelor's with...(CIWT or similar) + Familiarity with CeTARS, eNTRS, and Remedy systems + Demonstrated ability to provide TTE lifecycle… more
- Bank of America (Kennesaw, GA)
- …support as well as production availability for over 10 ServiceNow instances & Remedy environments. This role will provide hands on technical expertise to resolve ... parameters for systems. **Key Responsibilities:** + Maintain and support the ServiceNow & Remedy platform while adhering to bank policies and standards + Lead and… more
- Motion Recruitment Partners (Sandy Springs, GA)
- …teams. + Manage and resolve tickets in enterprise systems such as ServiceNow, Remedy , or Jira. + Troubleshoot Windows 10/11, MS Office 365, Active Directory, and ... service skills. + Experience with enterprise ticketing systems (ServiceNow, Jira, Remedy ). Preferred Skills: + Possession of A+ and Network+ certifications,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …the coordination of a patient's care. + Works collaboratively with management to remedy or escalate patient complaints. + Covers for front desk and other back-office ... staff as needed. + Provides basic support for the training of new PCCs and other administrative staff as needed. + Completes precertification authorizations as required. + Other duties as assigned. **MINIMUM QUALIFICATIONS:** + High school diploma or GED… more
- Google (Atlanta, GA)
- …Identify process and communications breakdowns, while developing and driving solutions to remedy the issues. + Communicate with technical experts and craft solutions ... to plan for growth inside and outside of customer portfolios. + Identify areas for improvement within the existing customer base and potential future customers while also acting as an escalation point for partner teams. Google is proud to be an equal… more
- Electrosoft (Atlanta, GA)
- …of system defects or change requests. + Use tools like ServiceNow or Remedy to manage tickets, document issue history, and communicate with OpDiv representatives ... regarding technical changes and support status. + Maintain and version control use case documentation including GRC platform Configuration Guides, Workflow Maps, Field/Relationship Inventory, and Change Logs. + Mentor mid-level developers on platform… more
- Electrosoft (Atlanta, GA)
- …aligned with customer governance. + Use tools such as ServiceNow or Remedy to track tickets, document release issues, and manage communications across teams. ... + Collaborate with Cloud and Platform (HCAP) Laboratory Administrators (Lab Admins), Database Administrators (DBAs), and QA leads for pre-release validation and production migration planning. + Document and archive release notes, test results, signoffs, and… more
- Motion Recruitment Partners (East Point, GA)
- …boards, etc.). + Familiarity with IT support tools such as Active Directory, Remedy , or LANDesk. + **Imaging experience is required; SCCM knowledge is strongly ... preferred.** + **CompTIA A+ certification is very strongly preferred.** **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health… more
- Mass Markets (GA)
- …code the appropriate call type in the client Customer Relations Management System ( Remedy ) + Utilize knowledge base and training to effectively trouble shoot a ... customer's situation as it relates to Data, Video, and VoIP Phone system + Accurately document customer interaction while following all required policies and procedures. + A strong desire to provide world class customer service every time you are interacting… more
- Truist (Atlanta, GA)
- …and value realization projects 11. Familiarity with ITIL-aligned toolsets (ServiceNow, Remedy , etc.) and governance platforms 12. Understanding of enterprise risk ... management and regulatory compliance in financial services **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are… more