- System One (Quantico, VA)
- …with replication issues. * Experience with a trouble ticket system such as Remedy or ServiceNow. * Experience with security as it pertains to server infrastructure, ... desktops, laptops, servers, firewalls, routers, and intrusion detection systems (IDS). * Experience with a backup solution, hands-on experience with backup and restore procedures, and disaster recovery planning. * Must have experience with RMF and applying… more
- Amazon (Culpeper, VA)
- …rollout of new or upgraded hardware - Complete customer requests via Remedy trouble ticketing system - Troubleshoot networking, routing and inter connectivity ... issues, including troubleshooting of network device configuration and low-level application interaction. Deliver simple, sustainable and repeatable solutions and processes. - Manage work and priorities through ticketing system and workflow and Collaborate with… more
- IntelliDyne (Falls Church, VA)
- …managers and peers. Preferred: * ITIL Foundations v4 desired. * Knowledge of Remedy , ServiceNow or other trouble ticket software. About Us IntelliDyne, LLC empowers ... government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a… more
- Amentum (Quantico, VA)
- …basic submission requirements and provide direction and support to customers who must remedy package errors or have status questions. In addition, they produce RIRs ... through conducting all-source research from information available from public, private, and US and foreign Government open-source materials and evaluating those facts against established DCSA risk indicators. Assesses foreign and domestic-based publicly… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- …the established Incident Tickets and Change Request process to track support using Remedy . + Assist with the maintenance and monitoring of the organizational mailbox ... to ensure that all users receive timely support in response to their requests for assistance. + Maintain and develop IT related procedures required to support the organization. + Support also includes working with the organizations Information Assurance… more
- Arena Technical Resources, LLC (Springfield, VA)
- …Center Virtualization (VCA-DCV) - Familiarity with ticketing systems (Service+, ServiceNow, Remedy , etc) Travel Required: Occasional trips to the customer site in ... St. Louis, MO Telecommuting Options: Onsite only, work tasks require access to customer networks First Name Required Last Name Required Email Address Required Phone Number CountryNoneAfghanistanAland IslandsAlbaniaAlgeriaAmerican… more
- Oracle (Richmond, VA)
- …+ Support internal and external audits to identify, evaluate, disclose, and appropriately remedy risks and deficiencies. + Serve as a subject matter expert for ... internal clients with interpretation of applicable standards and regulations, and use of the quality management system. + Manage and compliance related projects for Health-related products. + Review and recommend changes to labeling, marketing communications,… more
- General Dynamics Information Technology (Fairfax, VA)
- …Implement changes required for C2SOC data calls + Troubleshoot Tier II/III Remedy tickets Requests impacting REVS System availability and performance + Coordinate ... with SDP via IssueTrak tickets + Track tasking through Jira + Manage REVS RHEL Servers + Support REVS development (Server Upgrades, Fapolicy exception management, SELinux exception Management, AIDE exception management, cron jobs) + REVS Quarterly STIG… more
- Bank of America (Richmond, VA)
- …support as well as production availability for over 10 ServiceNow instances & Remedy environments. This role will provide hands on technical expertise to resolve ... service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the… more
- GovCIO (Alexandria, VA)
- …cabling standards). + Familiarity with ITSM tools such as ServiceNow or Remedy . **Company Overview** GovCIO is a team of transformers--people who are passionate ... about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great… more