- Leidos (Alexandria, VA)
- …+ Experience with IT Service Management (ITSM) products such as ServiceNow or Remedy . **Required Clearance:** + Due to the nature of the government contracts we ... support, US Citizenship is required. + TS/SCI with Polygraph required for Position OR TS/SCI and willingness to obtain and maintain a required polygraph. **Education, Experience and Certifications:** + Bachelor's degree in a technical field with at least 8… more
- SAIC (VA)
- …Windows call center environment. + 1 year of experience with HEAT, TrackIT, Magic, Remedy , Peregrine, HELIX or other Ticketing systems. + 1+ years of prior IT ... Helpdesk related work experience in a Windows call center environment. + Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software. + Familiarity with… more
- SAIC (Norfolk, VA)
- …Windows call center environment. + 1 year of experience with HEAT, TrackIT, Magic, Remedy , Peregrine, HELIX or other Ticketing systems. + 1+ years of prior IT ... Helpdesk related work experience in a Windows call center environment. + Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software. + Understanding of… more
- General Dynamics Information Technology (Quantico, VA)
- …of IT support experience in a Help Desk environment + Experience with Remedy or other ITSM tools + **Required Certifications:** Security+ CE + **Education:** High ... School Diploma + **Location:** Onsite at Quantico, VA + **Position Availabilty:** This position is pending funding. + **US Citizenship required** **WHAT WE'D LOVE FOR YOU TO HAVE:** + Experience with Active Directory **GDIT IS YOUR PLACE:** + 401K with company… more
- General Dynamics Information Technology (Chantilly, VA)
- …+ **Desired skills & qualifications:** + Experience with customer support systems, like Remedy or ServiceNow + Experience with the customer's ESMT or ESP systems + ... Experience with an Agile development methodology + Experience with Jira and Confluence + Knowledge of financial systems + Experience in manually testing web applications + **Location** : Chantilly, VA on customer site + **Hours:** Contract Core hours 9-3 +… more
- ManTech (Mclean, VA)
- …with remote desktop support tools and enterprise ticketing systems (eg, ServiceNow, Remedy , Jira Service Management). + Ability to quickly adapt to changing tasks ... and learn new skills on the job. + We value strong communication and adaptability, along with hands-on experience using support tools. + Strong attention to detail and organizational skills. **Clearance Requirements:** + Must have an active TS/SCI clearance… more
- SJ Technologies Inc (Quantico, VA)
- …documentation of Courses of Action, and application of the intervention or remedy is needed from a professional that can operate transparently with the ... client under near term pressure, even if the normal operational cadence is more sustainable. This role assists in developing and maintaining a Sustainment Team Delivery Roadmap to include near-term Sprint Planning, 90-day Program Increment planning, and… more
- Leidos (Alexandria, VA)
- …results + Experience with IT Service Management solutions such as Service Now or Remedy **Clearance** + An active TS/SCI with polygraph is required for this position ... or TS/SCI and willingness to obtain and maintain a polygraph. + US citizenship is required due to the nature of the government contracts we support. **Education** + The candidate must have Bachelor's Degree with 8 years of prior relevant experience, Masters… more
- CACI International (Sterling, VA)
- …practices + Hands-on experience with incident management tools (eg, ServiceNow, Remedy ). + Strong understanding of network technologies and capacity management ... principles + Proficiency in QA methodologies, tools, and best practices + Excellent analytical and problem-solving skills + Strong communication and interpersonal skills + Ability to work in a fast-paced, dynamic environment + Strong understanding of network… more
- CACI International (Sterling, VA)
- …+ Familiarity with IT Service Management toolsets such as ServiceNow or Remedy + Project Management Professional (PMP) certification or equivalent + Control ... Objectives for Information and related Technology (COBIT) + International Standards Organization (ISO) + Led managed IT infrastructure service transitions + Experience leading large teams in a matrixed management structure + Experience with Organizational… more