- CACI International (Springfield, VA)
- …Network Node Manager, SolarWinds, etc.) and incident management systems (eg, ServiceNow, Remedy , etc.) is highly preferred. + Familiarity with ITIL framework and ... capacity management best practices + Excellent communication and presentation skills + Ability to work independently and as part of a team **Desired:** + ITIL certification - ** ** **What You Can Expect:** **A culture of integrity.** At CACI, we place… more
- Chenega Corporation (Arlington, VA)
- …+ Knowledge of ticketing systems (Jira Service Management (JSM), ServiceNow, Remedy , or equivalent) + Excellent interpersonal and communication skills to support ... VIP-level users with tact and discretion + Ability to work independently in a high-tempo, high-visibility environment + Proven troubleshooting and diagnostic skills for client-side issues + Customer-focused mindset with attention to detail and urgency in… more
- CACI International (Sterling, VA)
- …and ITSM processes + Experience with major ITSM platforms (eg, ServiceNow, BMC Remedy ) + Knowledge of network technologies and protocols + Experience with quality ... assurance methodologies and auditing processes + Excellent analytical and problem-solving skills + Strong leadership and team collaboration abilities + Outstanding communication and reporting skills + Proficiency in ITSM tools and data analysis software… more
- CACI International (Sterling, VA)
- …with Poly required + Experience with major ITSM platforms (eg, ServiceNow, BMC Remedy ) + ITIL certification in Problem Management + Strong knowledge of network ... technologies and protocols + Experience with quality assurance methodologies and auditing processes + Excellent analytical and problem-solving skills + Strong leadership and team collaboration abilities + Outstanding communication and reporting skills +… more
- CACI International (Sterling, VA)
- …technologies + Experience with ITSM tools and platforms (eg, ServiceNow, BMC Remedy ) + Strong analytical and problem-solving skills + Excellent attention to detail ... and ability to manage multiple priorities + Outstanding communication and interpersonal skills + ITIL 4 certification _Desired:_ + Additional quality management certifications (eg, Six Sigma) preferred + Experience in data analysis and reporting + Familiarity… more
- CACI International (Sterling, VA)
- …+ Extensive experience with configuration management tools (eg, ServiceNow, BMC Remedy , Ansible) + Proven track record of successfully implementing and improving ... configuration management processes + Excellent leadership and team management skills + Strong analytical and problem-solving abilities + Outstanding communication and interpersonal skills + Experience with change management and release management processes… more
- NANA Regional Corporation (Arlington, VA)
- …root cause analysis and diagnostics for IT related problems and issues utilizing remedy or procedures such as an After-Action Report. + Maintain a customer ... satisfaction rating of satisfactory or higher. + Manage incidents by troubleshooting and providing answers to technical questions from users and escalating them to other service providers as necessary. + Ensure compliance with appropriate service level… more
- CACI International (Chantilly, VA)
- …+ Familiarity with IT Service Management toolsets such as ServiceNow or Remedy + Project Management Professional (PMP) certification or equivalent + Led managed ... IT infrastructure service transitions + Experience leading large teams in a matrixed management structure + Experience with Organizational Change Management + Demonstrated experience producing programmatic deliverables + Demonstrated experience with facets of… more
- Burns & McDonnell (Roanoke, VA)
- …design expertise to guide a variety of projects through site investigation, remedy evaluation and selection, design, construction, and restoration. This role will ... also lead national business development campaigns to grow Burns & McDonnell's sediment portfolio and lead critical pursuit efforts. + Prepare and implement strategic plans to capture existing project leads, convert design projects to construction… more
- NDI Engineering Company (Virginia Beach, VA)
- …and vendors through meetings, email, phone calls, and Navy software such as Remedy . + Logistics Research- will be assigned with researching technical information on ... various Navy databases (OneTouch, FEDMALL, Deckplate, etc.) to collect part information. + Case Management- Managing obsolescence cases using excel trackers to create/develop, update, and close out cases and to track current/outstanding workload on programs.… more