- EPS Corporation (Dahlgren, VA)
- …in Industry, Federal, or DoD Help Desk Support. + Hands-on experience withBMC Remedy ,ServiceNow, or similar help desk management tools. + Must meetDoD IAT Level ... IIIcertification requirements (eg, CASP+, CISSP, or equivalent). + Must hold an activeT3 investigationandSecret Security Clearance. + Strong communication, analytical, and customer service skills. Preferred Qualifications + Experience supporting classified… more
- Chenega Corporation (Oakton, VA)
- …(Office, Project, etc.). + Demonstrated knowledge and experience in utilization of Remedy . + Familiar with antivirus and security software (HBSS) and troubleshooting ... services affected by these software applications. + Proficient with TCP/IP network protocol, to include a basic understanding of networking components (switches, routers, taclanes, etc.) and infrastructure. + Demonstrated experience with applying STIGs to… more
- Cognizant (Richmond, VA)
- …+ Manage incident resolution and support processes using ITIL tools (HP ALM, Remedy ). + Drive change management activities and represent as Change Coordinator during ... project lifecycle. + Prepare documentation including training materials, checklists, job aids, and site questionnaires. **Mandatory Skills** + Extensive knowledge of MES and MOM (Manufacturing Operations Management) applications. + Experience with MES… more
- TekSynap (Richmond, VA)
- …+ Create, update, and manage trouble tickets in the DLA ITOC Service Now Remedy system, with oversight from the lead. + Assist the lead in maintaining and ... updating the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network. + Support the lead in performing proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software. + Ensure all VTC components are… more
- Three Saints Bay (Dahlgren, VA)
- …areas of inadequacy and bring to resolution and/or provide recommendations for remedy . **Position Requirements:** + Over 10 years of relevant experience with ... Security. + Top Secret Clearance **Position is located in Dahlgren, VA.** **Apply at:** https://phg.tbe.taleo.net/phg01/ats/careers/v2/viewRequisition?org=GATEWAYVENT&cws=55&rid=5331 VEVRAA Federal Contractor Three Saints Bay, LLC and its subsidiaries offer a… more
- L3Harris (Ashburn, VA)
- …you will perform and evaluate root cause and corrective actions to remedy product or process deficiencies, ensuring their effective implementation with suppliers. ... Your role includes executing elements of Advanced Product Quality Planning, such as Process Flow Diagrams, Failure Mode Effects Analysis, Control Plans, Measurement System Analysis, and First Article Inspections. You will also perform SPC, Predictive Quality… more
- NANA Regional Corporation (Arlington, VA)
- …root cause analysis and diagnostics for IT related problems and issues utilizing remedy or procedures such as an After-Action Report. + Maintain a customer ... satisfaction rating of satisfactory or higher. + Manage incidents by troubleshooting and providing answers to technical questions from users and escalating them to other service providers as necessary. + Ensure compliance with appropriate service level… more
- ManTech (Chantilly, VA)
- …expertise + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow + ITIL Foundations certification + Scripting experience or willingness ... to learn **Security Clearance Requirements:** + Must hold an active TS clearance adjudicated within the last 6 years, and be willing and able to obtain a polygraph **Physical Requirements:** + The person in this position must be able to remain in a stationary… more
- IHG (Alexandria, VA)
- …warmest of welcomes * Engaging with guests to build personal relationships and remedy any complaints * Conducting regular front office inspections to ensure we're ... making the right first impression * Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk * Training team members on PBX procedures and taking the lead during an emergency or crisis * Reporting into the… more
- General Dynamics Information Technology (Springfield, VA)
- …Center Virtualization (VCA-DCV) + Familiarity with ticketing systems (Service+, ServiceNow, Remedy , etc)Travel Required:Occasional trips to the customer site in St. ... Louis, MOTelecommuting Options:Onsite only, work tasks require access to customer networks Work Location: Customer Site US Citizenship Required GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. *… more