- CACI International (Fairfax, VA)
- …connectors, and demonstrated capability of fabricating required equipment + Experience using Remedy , VISIO, and MS Office + While performing the duties of this ... job, the employee is frequently required to handle; reach with hands and arms; stoop, kneel, bend, crouch or crawl. The employee must also occasionally lift and/or move up to 50 pounds or more + Top Secret/SCI w/ Poly Required + Up to 50% travel flexibility is… more
- Watershed Security (Norfolk, VA)
- …input for LSCP and other acquisition artifacts. + Coordinate with the AIM/ Remedy Development Team on integration, change, data, and configuration management tracking ... from design through end-of-life. + Contribute to new technical Interface Control Documents (ICD)/CONOPS for program architecture expansion. + Manage and participate in the transition of services, products, and materials to a new contractor, providing necessary… more
- World Wide Technology (Springfield, VA)
- …tasks a plus. + Complete Incident and Change Request tickets utilizing BMC Remedy IT Service Management and/or Service+. **Want to learn more about Government ... Services? Check us out on our platform:** **https://www.wwt.com/public-sector** **https://www.wwt.com/government-services** Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …* Utilize network management and ticketing systems (eg, ServiceNow, Netcool, Remedy ) to track provisioning activities and ensure SLA adherence. **Required ... qualifications to be successful in this role:** * Bachelor's degree in Telecommunications, Information Systems, or a related field; or equivalent work experience. * 8+ years of experience in circuit provisioning, network operations, or telecom vendor… more
- CACI International (Chantilly, VA)
- …actions + Excellent technical, diagnostic, and troubleshooting skills + Experience with Remedy to ServiceNow migration with a focus on ITSM core competencies and ... complex data sets. + Requires on site (Chantilly, VA) work location 5 days a week to be in proximity of self-hosted ServiceNow instances and environment. _Desired:_ + Ability to contribute to the development of program architecture and standards. + Experience… more
- Leidos (Alexandria, VA)
- …+ Experience with IT Service Management/ticketing solutions such as Service Now or Remedy + Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) ... - IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher) **Clearance** + Due to the nature of the government contracts, we support, US Citizenship is required. + TS/SCI with specific polygraph required for… more
- ManpowerGroup (Richmond, VA)
- …**Maintain support documentation.** **Document the incident engagement process.** **Handle Remedy incident and problem tickets.** **Run incident triage calls.** ... **Cross-train teammates** **Support other Cards applications.** **On-Call Rotation** **ITIL Process, Vendor hosted applications, file transmission knowledge, Intermediate Windows and Linux navigation skills, excellent verbal and written communications.… more
- CACI International (Chantilly, VA)
- …+ Familiarity with IT Service Management toolsets such as ServiceNow or Remedy , and other Systems Engineering tools + Relevant work experience and leadership ... in PM/SIAM/IT Service Management commercial environment Lead/managed IT infrastructure service transitions + Experience with large teams in a matrixed management structure + Experience with Governance and Organizational Change Management + Demonstrated… more
- Chenega Corporation (Fort Belvoir, VA)
- …and troubleshooting of the network infrastructure. Duties and Responsibilities: + Use Remedy ticket submissions for work assignments responding to critical and VIP ... tickets within two hours of notification. + Interpret and implement the Senior Network Engineer's guidance in support of Network operations for activities, such as installing new modified hardware, operating systems, and software applications ensuring… more
- Chenega Corporation (Fort Belvoir, VA)
- …and the problem calls received by telephone, email, or generated by the Remedy ticketing system within the AITP timelines. + Resolve customer issues using automated ... remote-control software or other remote tools where possible. + Provide support to individuals at user's workstations and docking stations with direct hands-on troubleshooting and repair services for both hardware and software issues. + Install, configure,… more