- Oracle (Austin, TX)
- …Group Policy, Linux or UNIX. + Use of ticket documentation system - Remedy , ServiceNow, Jira etc. + Experience with Wiki and or Confluence. **Responsibilities ... Include:** + Quickly assess emergency technical issues at hand and their impact on operations. + Own a web conference bridge call to page out and drive major incidents toward resolution. + Prioritize work queue based on severity and urgency balanced with… more
- Catholic Health Initiatives (The Woodlands, TX)
- …and training of various levels of Business Office staff. Assist the Administrator to direct the development and implementation of strategic plans, annual forecasts, ... management; resolves a wide range of issues in creative ways. Assists Administrator for drafting language in contract documents. Responsible for ensuring the… more
- Bank of America (Plano, TX)
- …support as well as production availability for over 10 ServiceNow instances & Remedy environments. This role will provide hands on technical expertise to resolve ... with application & end user support + Experience as an administrator in highly-regulated environments + Experience monitoring and maintaining applications,… more
- SHI (Austin, TX)
- …+ Experience with incident and request management systems (eg, ServiceNow, Remedy , Jira Service Desk). + Strong analytical and problem-solving skills for ... certifications, such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL Foundation. **Other Requirements** + Completed Bachelor's… more