- Mass Markets (FL)
- …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage call traffic efficiently. +… more
- Mass Markets (FL)
- …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... Key Responsibilities: + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use evaluation forms to… more
- Coinbase (Tallahassee, FL)
- …you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the ... to millions of users globally. We are responsible for managing the agent experience across chat, phone, email, and social channels, empowering customer service… more
- Indeed (Miami, FL)
- …marketplace, managed-service provider service, payroll, and other staffing-related software. The Flex Agent team within Staffing Solutions is building an AI agent ... Computer Engineering, or related field **Salary Range Transparency** US Remote 143,000 - 207,000 USD per year **Salary Range...referral or submitting a resume for that opening. **U.S. Remote Only - Posting Duration:** The deadline to apply… more
- CBRE (Tallahassee, FL)
- …Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management Location(s) Remote - US - Remote - US - United States of America ... of surplus space through subleasing. + Act as landlord/seller agent and tenant/buyer agent for high-profile clients. Review business terms and conditions for… more
- Humana (Tallahassee, FL)
- …of autonomously managing and decomposing complex goals. We are seeking an expert in agent design, planning, and control to develop and evaluate agents that can set, ... Collaborate on memory, tool-use, and feedback-loop designs enabling multi-step, self-directed agent behavior + Develop evaluation frameworks for alignment with human… more
- CBRE (Tallahassee, FL)
- …Service line Advisory Segment Role type Full-time Areas of Interest Transaction Management Location(s) Remote - US - Remote - US - United States of America ... commitments, and milestones. + Act as a landlord or seller agent and tenant or buyer agent to effectively negotiate the business terms and conditions. +… more
- Under Armour, Inc. (Tallahassee, FL)
- …Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical ... of new hires and upkeep systems * Partner with IT to troubleshoot agent system issues to ensure business continuity * Support agents experiencing Telephony issues,… more
- USG Insurance Services, Inc. (Tampa, FL)
- Producer/Broker Hours : 8:30-5:00 Local Time Location : Remote or hybrid, depending on your area Compensation : $50,000 - $150,000 Offices : At USG, we empower our ... team members with the flexibility to opt for remote , hybrid, or fully in-office schedules. Presently, we operate...USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation.… more
- Pinkerton (Tallahassee, FL)
- …Pinkerton's core values of integrity, vigilance, and excellence. + Coordinate agent applications and answer requests to assist with licensing applications by ... obtain, complete, return, and submit the appropriate application for the field agent 's role. + Request, receive, screen, and verify documents and information… more