- Teleperformance USA (GA)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI,… more
- Teleperformance USA (GA)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI,… more
- Teleperformance USA (GA)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **Your Responsibilities** **As a Licensed Insurance Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.** + **Handle and carefully respond to all inbound and outbound customer inquiries** +… more
- JPMorgan Chase (Atlanta, GA)
- …coaching Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a ... database used for tracking purposes + Provide a professional level of energy and enthusiasm as well as favorable working relationships when partnering with internal and external customers and all departments to result in increased quality and customer service… more
- Kemper (Alpharetta, GA)
- …with ambiguity and presenting to all levels. + Embraces change and is a change agent + Hybrid (Chicago) or remote (US-based). No sponsorship The range for this ... position is $95,900 to $159,700. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO,… more
- Humana (Atlanta, GA)
- …reliably, safely, and in accordance with human values across dynamic, multi- agent , and high-stakes environments. This is a cross-functional role bridging technical ... tools, and human-in-the-loop evaluation + Develop continuous monitoring strategies for agent behavior in both simulated and real-world environments + Partner with… more
- Humana (Atlanta, GA)
- …product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** + ... + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent behaviors + Partner with UX, engineering, and safety teams to embed… more
- Cognizant (Atlanta, GA)
- **Real Time Analyst** ( remote ) **Position Purpose** The Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule ... the phone. Workforce Management Real Time Analyst also monitor agent calling behaviors in real-time, calling out events such...Real Time Analyst's may also be required to change agent skill associations on the switch and or provide… more
- Coinbase (Atlanta, GA)
- …you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the ... and alignment. Attendance is expected and fully supported. *Team* - The Agent Productivity Tools (APT) organization is a vital part of Coinbase's Enterprise… more
- CenterWell (Atlanta, GA)
- …for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, ... visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper...and prioritize multiple assignments. Travel: While this is a remote position, occasional travel to Humana's offices for training… more