- Humana (Sacramento, CA)
- …members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at ... **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with… more
- Capgemini (Anaheim, CA)
- …Adds, and Changes (IMAC) activities across designated data center facilities. This includes installation, relocation, decommissioning, remote ... **Job Title:** Junior Operator - IMAC Technician - Data Center Operations **Location:** Anaheim, CA **Job Summary:** The IMAC Junior Technician will be responsible… more
- CVS Health (Sacramento, CA)
- …quality effectiveness of healthcare services. **Required Qualifications** + 1+ years of call center experience. + 1+ years of medical/ healthcare experience. ... + 1+ years of Data entry experience. **Preferred Qualifications** + At least 2-4 years' experience as an as a medical assistant, office assistant or other medical role experience is preferred. + Strong customer service skills to coordinate service delivery… more
- Sharecare (Sacramento, CA)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... to deliver coaching sessions a plus + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency in computer data… more
- Sharecare (Sacramento, CA)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... tools to accurately process and document information. + Develop rapport with callers and appropriately adjust communication style. + Provide accurate information about Sharecare programs and services. + Escalate issues internally and follow up on escalated… more
- Ross Stores, Inc. (Dublin, CA)
- …development for our teams\. **GENERAL PURPOSE:** The Ross Investigative and Safety Center \(RISC\), located at our Dublin, CA Corporate Campus, is a ... state\-of\-the\-art Global Security Operations Center \(GSOC\) which serves as the centralized crisis response and communications hub for the company\. The RISC… more
- Ross Stores, Inc. (Dublin, CA)
- …development for our teams\. **GENERAL PURPOSE:** The Ross Investigative and Safety Center \(RISC\), located at our Dublin, CA Corporate Campus, is a ... state\-of\-the\-art Global Security Operations Center \(GSOC\) which serves as the centralized crisis response and communications hub for the company\. The RISC… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Quality Auditing Specialist II Job Category: Administrative, HR, Business Professionals Department: CSC Appeals & ... safety net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and Grievances Quality Auditing (QA) Specialist II is responsible for… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Specialist II (Temporary) Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and Grievances (A&G) Specialist II will receive, investigate and resolve… more
- ASM Global (San Francisco, CA)
- …TO: Assistant Chief Engineer HOURLY RATE: $68.14 SUMMARY: ASM Global, The Moscone Center in San Francisco is seeking a Maintenance Engineer who is responsible for ... Chief Engineers in maintaining and improving the operating equipment at Moscone Center , and assuring a smooth working environment and operation between clients and… more