- Humana (Tallahassee, FL)
- …escalating issues as necessary to appropriate stakeholders. + Analyze intraday trends, call volume patterns, and agent performance data to recommend improvements. + ... Work with IT and operations to address system outages, call spikes, and staffing shortages. + Assist in developing...experience in real-time workforce operations, preferably in a contact center or similar environment. + Strong proficiency in WFM… more
- Capgemini (Pensacola, FL)
- …mediums of communication - written, verbal and/or by phone **Requirements:** + Prior call center experience preferably with a multi-screen setup for easier ... The ability to display soft skills while moving the call forward + Meeting or exceeding government mandated timelines...navigation of multiple applications + Availability for remote workspace audits (via webcam or phonecam) Inspection time… more
- Pearl Interactive Network (Tallahassee, FL)
- …to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring ... Hours:** 8 am - 8 pm EST Monday-Friday **Technical Equipment and Remote Office Requirements:** 1. Broadband internet connection with a minimum download speed… more
- CenterWell (Tallahassee, FL)
- …- Friday 9:00AM - 5:30PM EST.** **Preferred Qualifications** + Experience in healthcare + Call center experience PLEASE MAKE SURE YOU ATTACH YOUR RESUME TO YOUR ... at a time that is best for your schedule. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.… more
- Otsuka America Pharmaceutical Inc. (Tallahassee, FL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... expected 20% of the time based on business needs. Remote options may be considered within the US. As...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- MyFlorida (Tallahassee, FL)
- …employee's eligibility to work after completing the I-9 form. For online application issues, call the People First Service Center at ###. Applications will be ... ensuring new hires are onboarded and trained, and managing remote work arrangements. + Represent and Advocate : Represent...notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be… more
- MyFlorida (Macclenny, FL)
- …questions and entering work history. + If you experience problems applying online, please call the People First Service Center at ###. Benefits of Working for ... Perform maintenance related tasks in and around undeveloped and remote areas in adverse conditions. + Adjust and replaces...notify the agency hiring authority and/or People First Service Center (###). Notification to the hiring authority must be… more
- Morley (FL)
- …+ Valid driver's license + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where ... you interacted with customers) + Able to work shifts within the center 's hours of operation: + Monday - Friday + 7 am - 8 pm Eastern time + No weekends! + Must be… more
- NBC Universal (Orlando, FL)
- …week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You'll learn more about ... chiller plants, two hot water boiler plants, the Technical Services Operations Center (TSOC), and distributed assets across multiple locations and parks. Direct… more
- Otsuka America Pharmaceutical Inc. (Tallahassee, FL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... 25% travel is required, based upon business needs + Position can be remote based **Competencies** **Accountability for Results -** Stay focused on key strategic… more