- Molina Healthcare (Atlanta, GA)
- …a variety of enrollment questions or concerns received via claims, call tracking, or e-mail. Maintain records in the enrollment database. ... other department related to Enrollment related changes and coordinate with Center of Excellence team as needed. **Job Qualifications** **Required Education**… more
- Molina Healthcare (Macon, GA)
- …Processing or Provider Services environment and/or any high volume transaction processing/ call center type management responsibility. 5 years progressive ... experience supporting a Medicaid,.Medicare and Marketplace or large claims processing environment with multi-functional work units and tasks. Experience in Salesforce, EvolveNxt, SAP, Genesys Experience System Migrations **Preferred Experience** 6 - 8 years… more
- Sharecare (Atlanta, GA)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... a customer service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency in computer data… more
- Acuity Brands (Atlanta, GA)
- …+ **The technology you'll leverage includes** - Power BI, Salesforce, Five9 Call Center Software, plus Survey and customer feedback tools. **Qualifications** ... + A bachelor's degree is required. + 8+ years of experience in customer experience, post-shipment service, or warranty policy management in a B2B environment. + Experience leveraging CX technologies, AI, automation, and predictive analytics to improve service… more
- Meta (Newton County, GA)
- …center knowledge base 6. Assist with process improvements and best practices in data center operations 7. Participate in on- call rotation (once a month on ... desire to participate in projects at a large-scale data center is central to this role. This position will...compute issues at scale, escalate issues, and work with remote engineering teams. Additionally, this role will support rack… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared ... continuous service delivery demands. + Provide 100% phone and remote technical support, or chat or through the Incident...Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support… more
- Cardinal Health (Atlanta, GA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active...have been utilized + Previous experience working in a remote /work from home setting is preferred + Prior experience… more
- Datavant (Atlanta, GA)
- …Highlights** : + Full-time, remote Opportunity: Monday - Friday 8am-4:30pm + Call center environment; Heavy phones + Full benefits: PTO, Health, Vision, ... Dental, 401k savings plan, and tuition assistance + Tremendous growth opportunities both locally and nationwide **You will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100% + Answering release… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …a 12-month full-time position that assists in the development and implementation of the center 's mission and vision as well as the day-to-day management of CAPS. + ... Assessment assumes primary leadership for developing and coordinating aspects of the center 's training program, and the provision and management of assessments (eg,… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …in data center critical infrastructure. + IT support of Enterprise Remote Access Users to align our client edge security technology with and client-based ... all governing corporate standards and guidelines. + Project management of data center and remote communication room standards capital improvements, upgrades, and… more