- Insight Global (Novi, MI)
- …building out a new team for the healthcare company and must have experience in a high call volume call center . The role will receive ~80 inbound calls a day ... after training - 1 week onsite and 1 week remote We are a company committed to creating inclusive...experience in an INBOUND customer service role with recent call center experience - Strong data entry/… more
- Cayuse Holdings (Lansing, MI)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time… more
- University of Michigan (Ann Arbor, MI)
- …while also supporting Technology Operations, and must be available 24x7 when scheduled as On- Call . You will also interact with the 24x7 Merit Support Center ... and troubleshooting skills are also a desired skill set. On- call duties will be required periodically. We are looking...MI 48108** Positions that are eligible for hybrid or mobile/ remote work mode are at the discretion of the… more
- University of Michigan (Ann Arbor, MI)
- …OSH. + Initiate and track critical team activations per protocol. + Provide complex call center function by screening, routing, and/or responding to all inbound ... (ED) including Adult Emergency Services and the Emergency Critical Care Center . **Mission Statement** Michigan Medicine improves the health of patients, populations… more
- Pearl Interactive Network (Lansing, MI)
- …years of management experience. + Previous program management experience preferred in a call center environment. + 3 years' experience supervising or managing ... am - 8 pm EST, Monday-Friday **Technical Equipment and Remote Office Requirements:** 1. Broadband internet connection with a...inbound/outbound/virtual call center . + Highly proficient utilizing Excel… more
- Cardinal Health (Lansing, MI)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...hours of Monday-Friday, 7:00 AM to 8:00 PM CST. ** REMOTE DETAILS:** You will work remotely, full-time. It will… more
- Cardinal Health (Lansing, MI)
- …Certified Pharmacy Technician, preferred** 1+ years' experience in fast paced call center environment** Basic computer knowledge, Microsoft systems, telephony** ... handling inbound calls, with ability to determine needs and provide one call resolution.** Manage workload of inbound faxes (if applicable)** Investigate and resolve… more
- Cardinal Health (Lansing, MI)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if...our normal business hours of Monday-Friday, 8:00am- 5:00pm CST. ** REMOTE DETAILS:** You will work remotely, full-time. It will… more
- Cardinal Health (Lansing, MI)
- …degree in related field, or equivalent work experience, preferred + Experience with call center technology (Genesys Cloud CX Preferred) + Hands-on experience ... multiple inflight development efforts + Experience updating and reviewing Call Flow Documentation + History of working with a... Flow Documentation + History of working with a remote team, including onshore and offshore resources + Proven… more
- University of Michigan (Ann Arbor, MI)
- …Services) Apply Now **Job Summary** The Adult ED is a level one trauma center with 90 rooms capable of cardiac monitoring, including 5 resuscitation bays. The ... Emergency Critical Care Center (EC3), a 6-bed section of the Adult Emergency...the needs of the department. Rotating weekend and holiday On- Call required. Location: University Hospital, Adult Emergency Services-Level 1… more