- University of Michigan (Ann Arbor, MI)
- …to ensure timely problem resolutions and customer satisfaction. Documents all customers call into the problem management system for tracking, trending, and problem ... of the status of their escalated trouble ticket. Performs call back on all resolved trouble tickets notifying customers...Support team located at the Michigan Medical Academic Medical Center . **Modes of Work** Positions that are eligible for… more
- General Motors (Warren, MI)
- …Manages the planning, execution, and communication of User Acceptance Testing for the call center , accounting, tax, and finance stakeholders. Hybrid Work Policy ... - 3 days In-office, 2 days remote - Must be able to report to local...search or application for employment, email (###@GM.com) us or call us at ###. In your email, please include… more
- Pearl Interactive Network (Lansing, MI)
- …to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring ... Hours:** 8 am - 8 pm EST Monday-Friday **Technical Equipment and Remote Office Requirements:** 1. Broadband internet connection with a minimum download speed… more
- Citizens (Southfield, MI)
- …needs and building deep relationships with them. Consistent communication and call preparation is critical in understanding their customer's needs and providing ... the Citizens office location daily, this is not a remote based position. + Understand customer situation and needs...Understand customer situation and needs + Conduct extensive Pre Call Planning and preparation by leveraging sales tools and… more
- University of Michigan (Ann Arbor, MI)
- …deliver exceptional care in a nationally recognized as a top ten cardiovascular center year after year. The role includes monitoring, circulating, and scrubbing on a ... is a full-time, 40 hour per week position. On call is required, with a 30-minute response time. **Modes...Work** Positions are on site at the Frankel Cardiovascular Center , Cardiac Procedures Unit. **Modes of Work** Positions that… more
- Morley (Lansing, MI)
- …+ Valid driver's license + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where ... you interacted with customers) + Able to work shifts within the center 's hours of operation: + Monday - Friday + 7 am - 8 pm Eastern time + No weekends! + Must be… more
- Morley (Saginaw, MI)
- …diploma or equivalent + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where ... you interacted with customers) + Able to work shifts within the center 's hours of operation: + Monday to Friday (no weekends!) + Primary shift: 8 am - 5 pm Eastern… more
- Peckham, Inc. (Lansing, MI)
- …on-site and remotely, up-front training and onboarding will be primarily remote . MAIN DUTIES AND RESPONSIBILITIES Internal Communications: + Partner with Marketing ... any part of your application please: + Click HERE (https://www.ilru.org/projects/cil-net/cil- center -and-association-directory) and you will be directed to the ILRU... near you + Email us at ###@peckham.org + Call us at ### + Visit us at: 3510… more
- University of Michigan (Ann Arbor, MI)
- …position of Allied Health Associate Supervisor at the West Ann Arbor Health Center . The position includes overseeing and managing daily operations of the blood draw ... the day shift and will require rotating weekends and on- call . **Work Locations** This position will primarily be located...This position will primarily be located at Briarwood Health Center , but may require travel to other health centers.… more
- CenterWell (Lansing, MI)
- …a related field + Health Plan experience + Previous Medicare/Medicaid Experience a plus + Call center or triage experience + Bilingual is a plus Travel: While ... this is a remote position, occasional travel to Humana's offices for training...company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary… more