- Sharecare (Lansing, MI)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... tools to accurately process and document information. + Develop rapport with callers and appropriately adjust communication style. + Provide accurate information about Sharecare programs and services. + Escalate issues internally and follow up on escalated… more
- Molina Healthcare (Detroit, MI)
- …a variety of enrollment questions or concerns received via claims, call tracking, or e-mail. Maintain records in the enrollment database. ... other department related to Enrollment related changes and coordinate with Center of Excellence team as needed. **Job Qualifications** **Required Education**… more
- Molina Healthcare (Detroit, MI)
- …Processing or Provider Services environment and/or any high volume transaction processing/ call center type management responsibility. 5 years progressive ... experience supporting a Medicaid,.Medicare and Marketplace or large claims processing environment with multi-functional work units and tasks. Experience in Salesforce, EvolveNxt, SAP, Genesys Experience System Migrations **Preferred Experience** 6 - 8 years… more
- Teleperformance USA (MI)
- …system** + **Proven oral & written communication skills** + **6 months Call Center experience, preferred** + **Logical problem-solving skills** + **Availability ... to work various shifts** + **Ability to use Windows operating systems** + **Organization and work prioritization skills** **Work from Home Requirements:** + **Internet Requirements:** + **Minimum subscribed download rate equal or exceeds 15.0 Mbps** +… more
- Sharecare (Lansing, MI)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... a customer service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency in computer data… more
- University of Michigan (Ann Arbor, MI)
- …position (Day/Evening or Day/Night) - 8 hour shift with weekend and holiday on- call / shift obligations. Location: Cardiovascular Center -Operating Room Note: All ... REGISTERED NURSE- Cardiovascular Center -Operating Room Apply Now **Mission Statement** Michigan...a Clinical Nursing Director. To rotate shift and accept call as assigned by Clinical Nursing Director. To assist… more
- University of Michigan (Ann Arbor, MI)
- …times. Weeknight, weekend, and holiday call shifts required. (45 minute call /response time) Location: Cardiovascular Center - PACU Note: All new employees ... REGISTERED NURSE- Cardiovascular Center - PACU Apply Now **Job Summary** Michigan Medicine...of Work** Positions that are eligible for hybrid or mobile/ remote work mode are at the discretion of the… more
- PNC (Portage, MI)
- …an opportunity to contribute to the company's success. As a Technology Solution Center Analyst Lead within PNC's CDS MIDWEST organization, you can sit in Portage, ... License Required* Hardware support (laptop/desktop), Printer Installation, Software Support Center Ticketing and Customer Requests Working with networks/routers Wireless… more
- Meijer (Grand Rapids, MI)
- …Position will follow a hybrid schedule: Monday-Wednesday in Grand Rapids MI office, Thursday-Friday remote . Supervisor will be on- call one week per month and is ... with Workforce: Partner with the workforce team to monitor call volumes and staffing needs . Lead Strategic Initiatives:...coaching and delivering by example . Knowledge of Service Center operations to include knowledge of IT best practices,… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared ... continuous service delivery demands. + Provide 100% phone and remote technical support, or chat or through the Incident...Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support… more