- TTEC (Austin, TX)
- …or equivalent + 6 months or more of Quality Assurance experience in a call center environment + Understanding, interpreting, and manipulating data for reporting ... or other necessary duties. + Flexibility to perform job duties on-site, off-site, or remote , as business needs dictate **What You Bring to the Role** + High school… more
- Experian (Allen, TX)
- …Cyber Forensic Investigator to join our Cyber Fusion Centre. Our Cyber Fusion Center (CFC) uses the latest technology and trained security experts to detect and ... teams + Support real-time incident response efforts and participate in on- call rotations + Manage the Digital Forensics Lab environment, including tools,… more
- GE Vernova (Houston, TX)
- …work activities are 12-hour days, up to six days per week. * Emergency call out services may be required to support our customers year-round 24x7 production ... be assigned to or based out of our service center in Humble/Houston Texas area **Job Description** **Essential Responsibilities**...a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI- Remote - This is a remote position… more
- Qualus (Austin, TX)
- …Science degree or equivalent + Microsoft Tools Experience (MS 360, Teams, Zoom, Remote Meeting and Chat Software) + Experience with technologies such as: + Windows, ... and sustainability. The firm partners with utilities, commercial, industrial, data center , and government clients, and renewable and energy storage developers,… more
- CVS Health (San Antonio, TX)
- …in doctor office or coordination of care is advantageous * Experience in a call center or telephonic care management setting preferred * Certified Pharmacy ... states and 950+ locations across the country. Under the remote supervision of a clinical operation leader and local...proficiency managing email in an Outlook account, and using remote communication software such as Skype Microsoft Teams and… more
- CVS Health (Austin, TX)
- …+ Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be ... and every day. **Position Summary** This is a fully remote position within the central time zone. Training will...service and critical thinking + This is a fully remote position. Candidate must be able to work independently… more
- TTEC (Austin, TX)
- …school diploma or equivalent + 6 months or more of customer service and call center experience + Understanding, interpreting, and manipulating data for reporting ... training or other necessary duties. + Flexibility to perform job duties on-site, off-site, or remote , as business needs dictate **What You Bring to the Role** + High… more
- CVS Health (Austin, TX)
- …in the state of residence. **Preferred Qualifications** * PGY1/PGY2 * Prior authorization, call center and clinical experience. * Exposure to clinical and ... assigned, including attending training sessions and development meetings, and providing on- call and after-hours pharmacist availability as needed. We offer a… more
- Humana (Austin, TX)
- …escalating issues as necessary to appropriate stakeholders. + Analyze intraday trends, call volume patterns, and agent performance data to recommend improvements. + ... Work with IT and operations to address system outages, call spikes, and staffing shortages. + Assist in developing...experience in real-time workforce operations, preferably in a contact center or similar environment. + Strong proficiency in WFM… more
- Woodforest National Bank (The Woodlands, TX)
- …education or directly related work experience is required. * Tech support and/or call center experience preferred. * Financial services or banking industry ... articles. * Trains end users on resolution of common issues to reduce call volume. * Performs other job-related duties or special projects as assigned. Competencies… more