- Sedgwick (Fayetteville, NC)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - Remote **_Schedule:_** Monday - Friday 9:00...+ At least 1 year of customer service experience; call center experience strongly preferred **Skills &… more
- Mass Markets (NC)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT AN… more
- Mass Markets (NC)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurricane disaster relief needs. Candidates accepted for this… more
- Mass Markets (NC)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Appropriately escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling… more
- Cayuse Holdings (Raleigh, NC)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time… more
- Pearl Interactive Network (Raleigh, NC)
- …out the best in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our **Talent Community** in ... am - 8 pm EST Monday-Friday **Technical Equipment and Remote Office Requirements:** 1. Broadband internet connection with a...met. + Ensure agents understand and comply with all call center objectives, key performance standards, and… more
- NTT DATA North America (Greenville, NC)
- …Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365 + All candidates ... We are currently seeking a Helpdesk Senior Associate - REMOTE to join our team in Greenville, North Carolina...or equivalent required Preferred Skills: + Experience in a call center environment + Demonstrate a service… more
- Teleperformance USA (NC)
- …system** + **Proven oral & written communication skills** + **6 months Call Center experience, preferred** + **Logical problem-solving skills** + **Availability ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes** +… more
- Sharecare (Raleigh, NC)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Camping World (Greenville, NC)
- …the Workforce Management team, providing analytical support to contact center operations, forecasting contact volumes, determining staffing requirements, optimizing ... data weekly and monthly to maintain forecast accuracy + Recommend proper contact center staffing levels + Project staffing level shortages and overages + Capacity… more