- Cardinal Health (Sacramento, CA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** + Responsible… more
- SAIC (San Diego, CA)
- …SKILLS:** + 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. + 1 year of experience with HEAT, TrackIT, Magic, Remedy, ... our team in **San Diego, CA.** This position is **Hybrid/ Remote with expectations to be onsite in San Diego**...prior IT Helpdesk related work experience in a Windows call center environment. + Basic experience in… more
- The Clorox Company (Oakland, CA)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... cross functional team members. The NAM will own the customer strategy and communication to the account. The NAM...Clorox's regional sales personnel and extended manufacturer rep teams. \#LI- Remote **What we look for:** Experience: + Minimum of… more
- Pearl Interactive Network (Sacramento, CA)
- …maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting & ... to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring… more
- CenterWell (Sacramento, CA)
- …Excellent communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more
- Cardinal Health (Sacramento, CA)
- …service experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Zoom (San Jose, CA)
- …and work with the support team to ensure we have a clear understanding of customer problems; + Obtain exact call records by acquiring logs, capturing files, ... team to find final resolution that resolves and closes customer issues; + Review issues and take action, as...not limited to: basic calls, hold, transfer, recording, merge call , upgrade to meeting, network changes; and + Work… more
- J&J Family of Companies (Irvine, CA)
- …Perform On Site and Remote Technical Support to internal and external through the Customer Support Call Center + Manage account schedule and perform the ... health for humanity. Learn more at https://www.jnj.com **Job Function:** Customer Management **Job Sub** **Function:** Technical Field Service **Job Category:**… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation ... to move cases to the next level engineer. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next… more
- GovCIO (Los Angeles, CA)
- …equipment components. + Install operating system patches, upgrades etc. via SCCM Software Center + Provides remote support services for telework/home users. + ... currently hiring for an IT Service Technician to provide onsite support for our federal customer . This position will be located in Los Angeles, CA and will be an… more