- Mass Markets (FL)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Robert Half Office Team (Miami, FL)
- …standards of conduct Requirements Who You Are: + 3+ years of experience in customer service, call center , or client-facing roles, ideally in high-pressure ... of Position We are seeking a compassionate and dependable Customer Service Representative to support individuals during difficult or...After this period, the role transitions to a fully remote overnight shift. If you're someone who remains calm… more
- Mass Markets (FL)
- …strategic direction, operational excellence, and sustainable growth across our global call center network. This role demands visionary leadership, ... collections. Success in this role requires a mastery of call center operations, deep business acumen, and...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Datavant (Tallahassee, FL)
- …educational and life experiences to realize our bold vision for healthcare. This is a Remote role ( Call Center ) * Full-Time: Monday - Friday 8am-4:30pm EST ... * Comfortable working in a high-volume production environment. * Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status * Documenting information in multiple platforms using two… more
- Pearl Interactive Network (Tallahassee, FL)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Carrington (Jacksonville, FL)
- …for planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of ... **Come join our amazing team and work remote from home!** The Business Support Services Manager...computer software packages is preferred. + Working knowledge of call center technologies and processes including delinquency… more
- Canon USA & Affiliates (FL)
- …The Skills & Expertise You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC ... and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up...following up on issues to ensure timely resolution and customer satisfaction. This position offers: - Remote … more
- Mass Markets (FL)
- …and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work ... years of recruiting experience, preferably in a high-volume or call center environment. + Prior call...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Mass Markets (FL)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... + Proficiency in using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures. + Excellent verbal and… more
- Ford Motor Company (Tallahassee, FL)
- …Degree + Ford or other Automotive Field Experience + Operations Center or Customer Call Center experience + PS&L Experience + Product Management ... Research teams, to execute strategies and tactics that improve customer experience. Although this is a fully remote...are preferred. + 2+ years of experience with Dealer, Call Center or similar with a focus… more