- Sedgwick (Atlanta, GA)
- …Lines License (required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong ... in Financial Services & Insurance Licensed Auto Insurance Agent- Remote **_Schedule:_** Monday - Friday 9:00 AM - 5:30...auto insurance experience** + At least 1 year of customer service experience; call center … more
- Carrington (Atlanta, GA)
- …lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call ... **Come join our amazing team and work remote from home!** The Dialer Operations Analyst II...a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and… more
- TTEC (Atlanta, GA)
- …diploma or equivalent + 6 months or more in training and adult learning or call center experience + Team building and nurturing an inclusive learning environment ... we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf… more
- NCR VOYIX (Atlanta, GA)
- …navigate, simplify and run our customers' technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and ... financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our… more
- Optiv (Atlanta, GA)
- The Sr. Cribl Engineer works in Optiv Security's 24x7x365 Security Operations Center as a member of the Managed Security Services (MSS) team. The Sr. Engineer will ... The Sr. Engineer will serve as a primary responder for Managed Security customer systems, taking ownership of client issues and tracking through resolution. **How… more
- Acuity Brands (Atlanta, GA)
- …technology you'll leverage includes** - Power BI, Salesforce, Five9 Call Center Software, plus Survey and customer feedback tools. **Qualifications** + A ... applications. **Position Summary & Location** We're looking for a seasoned Customer Experience (CX) leader with deep expertise in post-shipment service operations… more
- Grameen America, Inc (Atlanta, GA)
- …growth targets. + Own an elevated member experience through communication by call , email, or other means to set expectations and build meaningful relationships ... membership and business growth. + Provide high level of customer service support when dealing with borrowers and members...borrowers and members to ensure satisfaction. + Facilitate GAI Center Meetings. + Interact with borrowers and members to… more
- Otsuka America Pharmaceutical Inc. (Atlanta, GA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers… more
- Sharecare (Atlanta, GA)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and… more
- RELX INC (Alpharetta, GA)
- …to address investigation/manual review activities within fraud teams and authentication at the call center . + Able to identify fraud investigative market trends, ... use of artificial intelligence tools and develop a commercialization strategy. + Proactively identifies key solution delivery requirements for fraud investigation solutions and coordinates with the product management, professional services and sales teams on… more