- Carrington (Santa Fe, NM)
- …lieu of degree. + A minimum of two to three (2-3) years' related technical or call center experience, with automated dialer management in a blended call ... **Come join our amazing team and work remote from home!** The Dialer Operations Analyst II...a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and… more
- Mass Markets (Las Cruces, NM)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (Las Cruces, NM)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer...required + Minimum 3 years of experience in a call center environment + At least 1… more
- Sharecare (Santa Fe, NM)
- …+ High school diploma required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- Molina Healthcare (NM)
- …general public. + Achieves individual performance goals as it relates to call center objectives. + Demonstrates personal responsibility and accountability and ... **JOB DESCRIPTION** **Job Summary** + Provides customer support and stellar service to meet the...experience **Required Experience** + 3-5 years' experience in a call center environment + 1-2 years supervisory… more
- Molina Healthcare (Albuquerque, NM)
- …STAR ratings. Required Qualifications * At least 1 year of related experience, including call center or customer service experience, or equivalent experience ... JOB DESCRIPTION Job SummaryProvides customer service support for inbound/outbound Medication Therapy Management (MTM) pharmacy calls from members, providers, and… more
- Sharecare (Santa Fe, NM)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and… more
- Cardinal Health (Santa Fe, NM)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position ... organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- General Dynamics Information Technology (Las Cruces, NM)
- …correctness and adherence to standards and formats. + Frequent internal contacts with Customer Service Managers, Call Center Supervisors, Lead Training ... **6:50am - 7:15pm Monday through Friday.** This role is remote ; however training is ONSITE in Las Cruces for...2+ years of progressively responsible work experience in a customer service, medical claims, call center… more