- The Cigna Group (Harrisburg, PA)
- …via phone and e-mail in a "real-time" contact center environment. The Call Center Japanese speaking Customer Service Senior Representative represents the ... years of customer service experience analyzing and solving customer problems required, call center experience a PLUS Intermediate proficiency in… more
- Sharecare (Harrisburg, PA)
- …management skills + Team player + Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or demonstrated ... Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will...staff to meet established performance standards. + Performs regular call monitoring & audits of staff phone conversations to… more
- Sharecare (Harrisburg, PA)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- Teleperformance USA (PA)
- …system** + **Proven oral & written communication skills** + **6 months Call Center experience, preferred** + **Logical problem-solving skills** + **Availability ... **Category :** ** Customer Service/Support** **About TP** **TP is a global,...for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes** +… more
- Sharecare (Harrisburg, PA)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- The Cigna Group (Harrisburg, PA)
- …appropriately. **Qualifications** + High School Diploma or GED required + 1+ year of customer service/ call center experience highly preferred + General PC ... Transform healthcare and contribute to our industry-leading organization as a Customer Service Representative. Our Customer Service Representatives are dedicated… more
- Humana (Harrisburg, PA)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
- Sedgwick (Pittsburgh, PA)
- …Lines License (required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong ... in Financial Services & Insurance Licensed Auto Insurance Agent- Remote **_Schedule:_** Monday - Friday 9:00 AM - 5:30...auto insurance experience** + At least 1 year of customer service experience; call center … more
- J&J Family of Companies (Pittsburgh, PA)
- …or Phoenix, AZ. \#Li- Remote Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations, Quality Management, IT, ... teams. The employee will promote workforce best practices in reviewing and analyzing call center inbound and outbound call volumes. The Workforce… more
- TTEC (Harrisburg, PA)
- …diploma or equivalent + 6 months or more in training and adult learning or call center experience + Team building and nurturing an inclusive learning environment ... we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf… more