- Geisinger (Harrisburg, PA)
- …10's), every other weekend, including holidays. IT knowledge, education preferred Demonstrated Customer Service, Call Center experience preferred Internet ... and the user community. Job Duties + Provides professional remote and customer -facing support and solutions for...implementation of appropriate solutions with the goal of First Call Resolution + Develops a strong understanding of the… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …to care on behalf of our clients' copay assistance programs. This includes call center services (inbound and outbound) and claims processing operations. They ... years in a healthcare setting, including experience in a claims processing or high-volume call center . Minimum one year of relevant supervisory experience in a… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared ... first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own" customer incidents… more
- Penn Medicine (Philadelphia, PA)
- …in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all ... Services Department: IS-Corporate Applications Location: 3535 Market Street Hours: ( Remote Eligible), M-F, Daylight **The role involves on-site presence for… more
- Carrier (Pittsburgh, PA)
- …we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit ... for helping to diagnose issues and either talk a customer through a solution or remotely fix the related...person on site, it is the responsibility of the remote service engineer to ensure manpower is deployed and… more
- Otsuka America Pharmaceutical Inc. (Harrisburg, PA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... the primary business partner between Medical Affairs and the Otsuka Omnichannel Center of Excellence (CoE) and broader technology teams, ensuring medical content and… more
- IQVIA (Philadelphia, PA)
- …assistance solutions such as co-pay cards or vouchers. The **Patient Support Call Center Representative** is primarily responsible for receiving medical claims ... **Patient Support Medical Claims Processing Representative** _Contract Remote Role - Location (Open to Remote...are required + May provide support as needed for customer requests via telephone, email, fax, or other available… more
- Cardinal Health (Harrisburg, PA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** + Responsible… more
- Pearl Interactive Network (Harrisburg, PA)
- …maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting & ... to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring… more
- CenterWell (Harrisburg, PA)
- …Excellent communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more