- Pearl Interactive Network (Harrisburg, PA)
- …years of management experience. + Previous program management experience preferred in a call center environment. + 3 years' experience supervising or managing ... am - 8 pm EST, Monday-Friday **Technical Equipment and Remote Office Requirements:** 1. Broadband internet connection with a...inbound/outbound/virtual call center . + Highly proficient utilizing Excel… more
- Cardinal Health (Harrisburg, PA)
- …Certified Pharmacy Technician, preferred** 1+ years' experience in fast paced call center environment** Basic computer knowledge, Microsoft systems, telephony** ... handling inbound calls, with ability to determine needs and provide one call resolution.** Manage workload of inbound faxes (if applicable)** Investigate and resolve… more
- Cardinal Health (Harrisburg, PA)
- …service experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Penn Medicine (West Chester, PA)
- …ambulation and bed - chair transfers. Makes hourly rounds for patient safety and customer service. Responds to patient call lights in a timely manner. Obtains ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more
- TTEC (Harrisburg, PA)
- …the Role** + High school diploma or equivalent + 6 months or more of customer service and call center experience + Understanding, interpreting, and ... love pinpointing areas for improvement? You'll evaluate and analyze customer interactions to improve customer experience and...+ Flexibility to perform job duties on-site, off-site, or remote , as business needs dictate **What You Bring to… more
- Fujifilm (Harrisburg, PA)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation ... to move cases to the next level engineer. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next… more
- Fujifilm (Harrisburg, PA)
- …Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses ... the process of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the… more
- The Eastwood Company (Pottstown, PA)
- …Retail architecture (POS, Store Servers, Async Service, etc) + Experience with the Dynamics AX Call Center module + Ability to call external APIs from x++ ... AX Developer skills are needed to continually improve our customer shopping and employee work process experiences. A positive...task management Work Location: + Onsite (Pottstown, PA) or remote + If remote , you will need… more
- TTEC (Harrisburg, PA)
- …or equivalent + 6 months or more of Quality Assurance experience in a call center environment + Understanding, interpreting, and manipulating data for reporting ... love pinpointing areas for improvement? You'll evaluate and analyze customer interactions to improve customer experience and...+ Flexibility to perform job duties on-site, off-site, or remote , as business needs dictate **What You Bring to… more
- CVS Health (Chalfont, PA)
- …in doctor office or coordination of care is advantageous * Experience in a call center or telephonic care management setting preferred * Certified Pharmacy ... states and 950+ locations across the country. Under the remote supervision of a clinical operation leader and local...adhere to and adopt emerging best practices to satisfy customer needs and exceed expectations. The Retail health coordinator… more