- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared ... first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own" customer incidents… more
- Mass Markets (TX)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Houston Methodist (Houston, TX)
- …to standards of practice for optimal patient safety, quality outcomes, and customer service. **PEOPLE ESSENTIAL FUNCTIONS** + Promotes a positive work environment ... O2 sats and blood pressure, understanding parameters when to call a nurse + Drives quality patient care by...members and co-workers in a manner consistent with a customer service focus and application of positive language principles… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... the primary business partner between Medical Affairs and the Otsuka Omnichannel Center of Excellence (CoE) and broader technology teams, ensuring medical content and… more
- CyrusOne (Carrollton, TX)
- …will work with highly motivated engineers, experts, and innovators in the data center industry. The Facilities Reliability Group (FRG) Technician will have a direct ... impact on the overall customer experience. The FRG Technician will have the ability...problems, to assist & manage outside contractors, be on call for emergencies, to handle multiple projects and daily… more
- Enhanced Protection Services (Dallas, TX)
- …situations, call -offs, and absences to ensure that client sites have coverage; act as call in center for remote posts + Ensure that accurate timekeeping, ... is responsible for the management of the Emergency Response Center (ERC) Team providing temporary immediate service to our...Ensure client satisfaction and respond to any and all customer issues/concerns in a timely manner + Report on… more
- Pedernales Electric Cooperative (Johnson City, TX)
- …calls (events) and initiates corrective action with the appropriate Area Work Center function including call -out of personnel in accordance with established ... above activities with LCRA and/or the PEC Transmission Control Center and other regions when system conditions cross jurisdictional...as changes in the weather. + Maintain communication with remote terminal units and line devices + Receive power… more
- Cardinal Health (Austin, TX)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** + Responsible… more
- Houston Methodist (Houston, TX)
- …rhythm interpretation. As appropriate, monitors O2 sats, understanding parameters when to call a nurse. + Promotes quality patient care by vigilant identification of ... physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Exhibits strong… more
- Pearl Interactive Network (El Paso, TX)
- …maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting & ... to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring… more