- ICF (Reston, VA)
- …+ Experience developing reporting and dashboards in Salesforce + Experience on a call center setup within Salesforce + Excellent presentation skills with the ... people, working together on the right solutions for the customer . We are looking for a seasoned Senior Salesforce...position. The pay range for this position based on full-time employment is: $98,124.00 - $166,810.00 Nationwide Remote Office… more
- Teleperformance USA (VA)
- …using proper procedures and efficient and effective practices to provide excellent customer service and support** + **Provide coaching feedback in coordination with ... QA Manager to site management on call monitoring analyses of agent call data**...Prior Authorization, AR - Denial and Patient financial contact center )** **Be Part of Our TP Family** **It is… more
- Zoom (Richmond, VA)
- …and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs ... for contact center projects + Optimizing contact center technologies to improve efficiency and customer ... solutions + Have knowledge of telephony systems and call routing strategies + Be familiar with CRM systems… more
- CVS Health (Richmond, VA)
- …quality effectiveness of healthcare services. **Required Qualifications** + 1+ years of call center experience. + 1+ years of medical/ healthcare experience. ... for an Inbound/Outbound Queue Associate with American Health Holdings Medical Management Customer Service Department. + The job is part of a fast-paced environment… more
- CoreSite (Reston, VA)
- …responsibilities will include cross connect installations, cabling infrastructure management, advanced remote hands support, and customer cage and cabinet build ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- Sharecare (Richmond, VA)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and… more
- General Dynamics Information Technology (Fairfax, VA)
- …to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** SCA **Skills:** Call Center , Customer Service,Data Entry **Experience:** 0 + years ... also available in: + Bossier City, LA. (https://gdit.wd5.myworkdayjobs.com/External\_Career\_Site/job/Any-Location-- Remote /XMLNAME--500-Bonus National-Assistance-Contact- Center -Professional 1775-hr-Bossier-City--SEASONAL-\_RQ201370) + Natchitoches,… more
- HCA Healthcare (Richmond, VA)
- …hospitals to other facilities and post-acute care providers. + You will work in a customer -centric transfer and transport call center ; respond to all callers ... change. **SIGN ON BONUS!! $10,000.** **This is not a remote role.** **Benefits** HCA Healthcare, offers a total rewards...including telephone and personal contact with all of the call center 's customer groups, ie… more
- Amazon (Herndon, VA)
- …nights, holidays and overtime shifts) A day in the life The Facility Operations Center (FOC) serves as the centralized 24/7 remote monitoring center ... completion. At Amazon, we're working to be the most customer -centric company on Earth! Amazon is a place where... engineering experience - 2+ years of operations and on- call support for data center facilities, mission… more
- Humana (Richmond, VA)
- …to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical ... members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at… more