- Cardinal Health (Richmond, VA)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Mass Markets (VA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... using a Knowledge Base system in conjunction with your call handling + Accurately document customer interaction...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Vontier (Richmond, VA)
- …experience in working with general automotive mechanics a plus. + 1+ years of call center experience or equivalent experience in dealing with customers. + ... **Monday-Friday (No Weekends!)** This position can be on a remote schedule/Hybrid preferred ( Remote working option expectation...an hourly $20 per hour + Annual Gainshare Bonus** Customer Service is the critical link to strong communications… more
- TEKsystems (Virginia Beach, VA)
- …years of customer service experience in healthcare + At least 1 year of call center experience + Experience working effectively in a remote environment + ... prevent patients or providers from accessing necessary therapies. This is a remote , high-volume, customer -facing role that requires initiative, attention to… more
- SAIC (Quantico, VA)
- … technical support to approved seat service DCSA end users. + Part of a call center of mission-ready technicians to assist staff with data input/output devices ... to users. + Coordinates, resolves, and closes service requests beyond first call resolution. + Handles customer interactions across multiple communication… more
- TEKsystems (Hampton, VA)
- …Missed time during the training period may result in termination. Skills Customer service, Customer service call center , Call center , Customer ... nick names, preferred names, etc.). Reminders When Recruiting Contact Center Operations Workers Internet connectivity to Maximus: Remote...Skills Details Customer service, Customer service call center , Call center ,… more
- Datavant (Richmond, VA)
- …and external customers while maintaining a high level of professionalism. This is a Remote role ( Call Center ). * Full-Time: Monday-Friday 8:00am to 4:30 ... and life experiences to realize our bold vision for healthcare. CPC Processor I Customer Support to ensure the accurate and timely handling of release of information… more
- Datavant (Richmond, VA)
- …educational and life experiences to realize our bold vision for healthcare. This is a Remote role ( Call Center ) * Full-Time: Monday - Friday 8:30pm-5:00pmEST ... * Comfortable working in a high-volume production environment. * Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status * Documenting information in multiple platforms using two… more
- Pearl Interactive Network (Richmond, VA)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Canon USA & Affiliates (VA)
- …The Skills & Expertise You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC ... and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up...following up on issues to ensure timely resolution and customer satisfaction. This position offers: - Remote … more