- Mass Markets (VA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- TEKsystems (Virginia Beach, VA)
- …long stretches. This is a fully remote role supporting high inbound call volumes, making strong communication and customer service skills essential. If ... The Program Specialist is responsible for serving as the customer 's primary point of contact providing operational and reimbursement... service experience + At least 1 year of call center experience + Experience working remotely… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... the primary business partner between Medical Affairs and the Otsuka Omnichannel Center of Excellence (CoE) and broader technology teams, ensuring medical content and… more
- Koniag Government Services (Alexandria, VA)
- …Patent and Trademark Office (USPTO) to become part of the Inventors Assistance Center (IAC) team. These Specialists answer customer inquiries and provide patent ... are direct, part-time positions with our company, initially working at the customer site in Alexandria, VA, with telecommuting options following completion of IAC… more
- Cardinal Health (Richmond, VA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** + Responsible… more
- SAIC (Norfolk, VA)
- …SKILLS:** + 1+ years of prior IT Helpdesk related work experience in a Windows call center environment. + 1 year of experience with HEAT, TrackIT, Magic, Remedy, ... join our team in **Norfolk, VA.** This position is **Hybrid/ Remote with expectations to be onsite in Norfolk** during...prior IT Helpdesk related work experience in a Windows call center environment. + Basic experience in… more
- Pearl Interactive Network (Richmond, VA)
- …maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting & ... to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring… more
- Pearl Interactive Network (Richmond, VA)
- …years of management experience. + Previous program management experience preferred in a call center environment. + 3 years' experience supervising or managing ... am - 8 pm EST, Monday-Friday **Technical Equipment and Remote Office Requirements:** 1. Broadband internet connection with a...inbound/outbound/virtual call center . + Highly proficient utilizing Excel… more
- Cardinal Health (Richmond, VA)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and… more
- AECOM (Virginia Beach, VA)
- …Join us. **Job Description** **AECOM** is seeking passionate talent with a customer focused mindset for Overnight and Evening Safety Service Patrol Operator ... the motoring public. As this is a 24/7/365 operation center , schedules are dictated by operational need and stated...need and stated in advance and will include on call duties. Schedules may vary and individuals selected will… more