- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared ... continuous service delivery demands. + Provide 100% phone and remote technical support, or chat or through the Incident...Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support… more
- Pearl Interactive Network (El Paso, TX)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Texas Health Resources (Arlington, TX)
- **Post Service Financial Concierge** _Fast-paced, high-volume Call Center looking for a top skilled Financial Concierge_ **Work location:** 612 East Lamar ... relations, with 1 year of experience being in hospital CBO customer service or call center environment in healthcare (REQUIRED) **OR** . Associate's Degree with… more
- WM (Austin, TX)
- …as appropriate. Manage the WM Cares phone queues and phone performance to maintain proper call center metrics determined for the proper call handling of ... and work in the US. **A. Required Qualifications** + Associate's Degree in Customer Service, Call Center or similar area of study + High School Diploma or GED… more
- Pedernales Electric Cooperative (Johnson City, TX)
- …calls (events) and initiates corrective action with the appropriate Area Work Center function including call -out of personnel in accordance with established ... above activities with LCRA and/or the PEC Transmission Control Center and other regions when system conditions cross jurisdictional...as changes in the weather. + Maintain communication with remote terminal units and line devices + Receive power… more
- WATTS (Fort Worth, TX)
- …budgetary and operational management responsibilities. + Extensive customer service and call - center launch experience. Management: + Direct supervision of ... opportunities in areas such as startup, installation, commissioning, diagnostics, remote monitoring, repair, and preventative maintenance of equipment. + Drive… more
- Pearl Interactive Network (El Paso, TX)
- …to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring ... Hours:** 8 am - 8 pm EST Monday-Friday **Technical Equipment and Remote Office Requirements:** 1. Broadband internet connection with a minimum download speed… more
- WM (Austin, TX)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals. + Collaborate with ... relationship with clients and suppliers by providing prompt and accurate service. Remote position: Ideally located in Pacific/Mountain Time Zone Supporting client in… more
- Veterans Affairs, Veterans Health Administration (Houston, TX)
- …territory Work Schedule: Various schedules are available, Monday - Sunday, with call obligations. Telework: Not available. Virtual: This is not a virtual position. ... or committee representation as applicable. Ability to serve as a representative on interdisciplinary teams to establish and maintain guidelines and communication.… more
- Securitas Security Services USA, Inc. (Houston, TX)
- …SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative , Dispatch or Camera Monitoring this is a ... intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming. We are driven by a clear corporate culture… more