- WellSense (Boston, MA)
- …incoming calls, ensuring timely and appropriate call assignment, monitoring, call resolution, and reporting. The Supervisor also oversees care coordination ... Supervisor of BH Clinical Support WellSense Health Plan...Medicaid plans. Founded 25 years ago as Boston Medical Center HealthNet Plan, we provide plans and services that… more
- Beth Israel Lahey Health (Charlestown, MA)
- …Based in Charlestown, MA the EHR Apps Analyst position is primarily remote with occasional on-site scheduling for go-live or other assignments or meetings. ... to meet the needs of the department and/or customer. (essential) 9. Provides on call / after hours support as required. (essential) 10. Mentors junior colleagues in… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing ... onsite in Boston, MA and 4 days per week remote .** **T** **he selected candidate may only work remotely...and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS,… more
- Children's Hospital Boston (Boston, MA)
- …Category:AdministrationJob Posting Description:Position Summary/ Department Summary: Telephone Page Associate/ Call center Monday -Friday 11:30am-8:00pm 100% ... entry, data processing, general computer experience required. Experience in a call center , healthcare setting, telephone/switchboard experience preferred. Boston… more
- Children's Hospital Boston (Boston, MA)
- …care. Key Responsibilities: + Provide centralized scheduling services for the Primary Care Call center . Perform tasks to meet patient access, scheduling, and ... + 1 year of related experience, ie, customer service experience, preferably in a call center environment or healthcare setting + Scheduling experience in a… more
- Veterans Affairs, Veterans Health Administration (Boston, MA)
- …is assigned a registered nurse, clinical associate, and scheduler. There is no call , and no weekend or holiday duty. Physicians provide general and gender-specific ... residents from Brigham & Women's Hospital, Beth Israel-Deaconess Medical Center and Boston Medical Center . Jamaica Plain...Employment Contract and no significant restriction on moonlighting. On Call : There is no on call requirement… more
- Cardinal Health (Boston, MA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Children's Hospital Boston (Boston, MA)
- …patient scheduling, registering, and patient concerns, and also assisting with our call center and various projects throughout the department. Key ... to routine inquiries about hospital protocol, policies, and procedures. d. Involves supervisor to assist with resolution of complex issues. e. Greets, screens, and… more
- Cardinal Health (Boston, MA)
- …in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist ... client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, integrated… more
- State of Massachusetts (Boston, MA)
- …with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at ### for assistance. For ... staff, clients, providers, employers, and the public, both on-site and via remote platforms. Assignments may be statewide or regional, and collaboration with other… more