- Public Consulting Group (Sacramento, CA)
- …with a specialty in child welfare technology, to join our team. The role may be remote but will require regular travel to client sites in Rhode Island and others as ... Engagement** + Establish good working relationship with local, state, federal and private service agencies. + Act as project manager or client engagement manager +… more
- Humana (Sacramento, CA)
- …scale across lines of business + Collaborate with marketing, clinical, and service design teams to define personalization rules, campaign logic, and success metrics ... science, engineering, and compliance stakeholders + Deep understanding of customer journey orchestration, lifecycle marketing, and real-time personalization **Preferred… more
- BD (Becton, Dickinson and Company) (San Diego, CA)
- …delivering high-quality analysis. **Preferable Skills and Attributes:** + Familiarity with service operations, post-market support, or customer care functions is ... and workforce planning tools that support strategic resourcing decisions across field service , technical support, and training functions. + Design, build, and manage… more
- PNC (Calabasas, CA)
- …Dallas. PNC provides a best in class office environment; and also supports remote and hybrid work environments. **Job Description** + Closes varied and complex loans ... work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. Reviews moderately complex… more
- Lincoln Financial (Sacramento, CA)
- …benefits plan administration needs. This role is accountable for providing dedicated service , offering a recommendable and consistent customer experience, and ... will be responsible for managing the relationships, handling escalations, and addressing the customer 's service needs as these are received through your queue… more
- Palo Alto Networks (Santa Clara, CA)
- …Technologies - Firewalls, Endpoint prevention, SIEM, Vulnerability management tools + Excellent customer service skills + Previous experience in at least one ... + Respond to user-reported issues in adherence to established Service Level Agreements + Triage customer reported...and respond to them via ticketing system, phone or remote sessions + Perform advanced troubleshooting at the application… more
- NTT America, Inc. (Sacramento, CA)
- …SCM will be responsible for leading the strategy and success of the customer 's overall engagement with GIN, closely coordinating all activities with other functional ... sales consistent with monthly NIMRR targets. + Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound. +… more
- Kelly Services (Menlo Park, CA)
- …plays a crucial role in ensuring efficient operations by providing timely customer service , processing work orders, and coordinating logistics. This position ... Park, CA - Please not this is NOT a remote position **Shift:** 3 rd shift (overnight shift) -...+ Strong attention to detail and accuracy + Previous Customer Service Experience a plus + Trainable… more
- Sunrun (CA)
- …grow in and a culture you can run with. This position is primarily remote , with occasional visits to a local office or our corporate headquarters for team-building, ... are seeking a highly skilled Amazon Connect Developer with proven experience integrating Salesforce Service Cloud Voice to join our team. This role is ideal for a… more
- Veterans Affairs, Veterans Health Administration (San Diego, CA)
- …on the following Competencies for this position: Attention to Detail Customer Service (Clerical/Technical) Reasoning Technical Competence Technology Application ... procedures, providing information as needed orally or in writing regarding customer or external stakeholder issues, general telephone inquiries and visitor… more