- TEKsystems (New York, NY)
- …Overview The Shareholder Services Representative is responsible for providing high‑quality customer service to registered shareholders through both inbound and ... + Make outbound calls to shareholders using client‑provided call lists. + Provide customer service support to registered shareholders via inbound and outbound… more
- TEKsystems (New York, NY)
- IMMEDIATE FINANICAL CUSTOMER SERVICE REPRESENTATIVE NEEDED. YOU CAN START IMMEDIATLEY. OPPORTUNITY TO WORK FOR ONE OF THE INVESTOR RESPONSE FIRMS IN THE AREA YOU ... + Excellent communication skills and email communication skills Description -Provide customer service to registered shareholders through inbound and outbound… more
- Cardinal Health (Albany, NY)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... ** Remote Hours: Monday - Friday, 7:00 AM - 3:30 PM PST (or based on business need)** **_What Accounts Receivable Specialist contributes to Cardinal Health_** Account… more
- Cardinal Health (Albany, NY)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Coinbase (Albany, NY)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer… more
- Zoom (Albany, NY)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and executing the ... operational strategy that supports the end-to-end post-sales customer lifecycle. This role builds scalable processes, systems, and governance to drive customer … more
- Merck (Albany, NY)
- …Under the guidance of the Director, Commercial Operations-Vaccines, the Vaccine Key Customer Leader (VKCL) is the primary Vaccine point of contact for our ... accountable for the Vaccines business performance, business relationship and customer experience with assigned customers, coordinating appropriate company resources… more
- Zoom (New York, NY)
- …teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous ... our team and focus on our Solopreneur and Micro customer base (1-10 employees). This individual contributor role will...structured hybrid approach is centered around our offices and remote work environments. The work style of each role,… more
- SportsRecruits (Brooklyn, NY)
- …and their families, club coaches, and event operators, and is the premier service for college coaches. SportsRecruits is an equal opportunity employer and embraces ... dreams. About the Position As a member of the Customer Success team, you will work directly with student-athletes,...of the benefits we offer at this time: + Remote -first team culture + Comprehensive medical, vision, and dental… more
- Coinbase (Albany, NY)
- …product adoption. * Minimum of 2+ year of relevant experience in a financial services customer service or support role in a fast paced environment. * Advanced ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll… more