- SKC Communication Products LLC (NY)
- Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, video, ... to ensure customer satisfaction. + Provide excellent customer service and build customer ...systems (to include code writing and changing). + Provide remote (VPN) support of Integrated Room systems. + Manage… more
- Medtronic (New York, NY)
- …School Diploma or equivalent required. + 4 years of technical, clinical field service , technical internship or clinical customer support experience. **Nice to ... compassionate world. **A Day in the Life** The Field Service Engineer is the primary technical representative for Medtronic...servicing, maintenance, and de-installation of all Affera systems at customer sites. The FSE works closely with the Field… more
- Burlington (Stony Brook, NY)
- …business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while ... also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. **A Day In The… more
- Capgemini (New York, NY)
- …primary ServiceNow applications, including: * IT Service Management * Human Resources Service Delivery * Customer Service Management * Governance, Risk, ... **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst /...- ServiceNow Business Analyst / ATF Test Lead **Location:** Remote , US **Travel:** 25% **Job description:** Resource must have… more
- Rochester Institute of Technology (Rochester, NY)
- …challenge yourself and make a difference with your skills? We are in search of an extra-ordinary customer service star who is looking to be a part of a "once in ... family, to name a few). **Work Location:** Hybrid - Remote /On-campus **Job Summary:** Do you have a passion for...the Service Center Analyst will provide best-in-class service with a high degree of customer … more
- Transdev (Garden City, NY)
- …Detail oriented, well organized, and possess effective time management skills. + Proven customer service and interpersonal skills a must. + General knowledge of ... control center using best judgment for solutions + Field customer questions regarding regular service or ...the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to… more
- City of New York (New York, NY)
- …- Follow up with employees to ensure issues have been resolved and provide excellent customer service . - Provide remote desktop and laptop support for DOP ... staff participating in the Hybrid Work from Home program - Install, configure, and troubleshoot computer hardware and software. - Accurately maintains Unit's call center tracking system ensuring that calls are entered accurately and in ServiceNow. -… more
- GovCIO (Albany, NY)
- …(SLAs) regarding speed to answer, first call resolution, abandonment rate, and customer satisfaction. + Create, update, and track service requests/incidents ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6434/senior- service -desk-administrator/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6434_ **Category** _Administrative… more
- Philips (Latham, NY)
- **Sales Director, Service Solutions - National Accounts** This position offers the opportunity to play a vital role in increasing equipment and service market ... portfolio in a National North America focused role with remote work capabilities. You will lead a ~10-person sales...and GPO business development leaders to drive larger scale service and equipment partnerships at the highest level of… more
- Philips (Latham, NY)
- …closely with Sales and R&D, as well as external stakeholders to analyze customer needs, architect scalable service solutions, and drive innovation through ... you play a critical role in shaping and delivering best-in-class, customer -centric solutions in Radiology Informatics that align with strategic business goals.… more