- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …the first line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...service delivery demands. + Provide 100% phone and remote technical support, or chat or through the Incident… more
- Ford Motor Company (Albany, NY)
- …world moves? Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, ... managing a portfolio of products and enhancements, enhancing/creating new customer experiences to drive meaningful improvement in business performance, analyzing… more
- Danaher Corporation (Syracuse, NY)
- …North American Commercial Organization covering part of upstate NY and is 100% remote . At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one ... needs and follow through quickly and thoroughly on agreed upon actions with customer to advance the sale + Strategically leverages internal and external resources… more
- Coinbase (Albany, NY)
- …managing the agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing… more
- Canon USA & Affiliates (NY)
- …Skills & Expertise You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating ... appropriate cases, and following up on issues to ensure timely resolution and customer satisfaction. This position offers: - Remote work style - Various… more
- NTT America, Inc. (Albany, NY)
- …and expectations. + **Leadership of an Account Team:** + Lead and organize remote , cross-functional teams to align with customer strategies. + Provide on-site ... a foundation for future success. **Duties and Responsibilities:** + **Account & Customer Relationship Management:** + Take full ownership of accounts, overseeing the… more
- Fujifilm (Albany, NY)
- …all departments within HCUS ( Service , Engineering, Integration, Marketing, Sales, Customer Service , etc.). + Actively participates with Sales and Marketing ... team to foster effective problem resolution. + Promotes professional customer service relationships and maintains good will....50-80% may be required based on business need. * \#LI- Remote _In the event that COVID-19 vaccine mandates issued… more
- Merck (Albany, NY)
- …with Field Sales Teams and play a critical role in supporting our customer centric business model. This position is responsible for providing technical support to ... in research teams that develop trial protocols aimed at answering customer and industry questions, monitoring protocol compliance, and summarizing results from… more
- Copeland (Albany, NY)
- …is a hunter and rallies their peers to provide world class products and service across a group of high value, existing accounts. The successful candidate will be ... and competitor notes through Salesforce CRM + Proactively seek customer insights on overall market health, product needs, and...without sponsorship now or in the future. **Why Work Remote ** Our remote roles are conveniently located… more
- Monroe Community College (Rochester, NY)
- …and a desire to work in a diverse and dynamic environment. Primary Functions: Customer Service Support + Enter prospective student data into the Customer ... Location: Rochester, NY Category: Support Staff/Civil Service Posted On: Fri Apr 25 2025 Job Description: Job Function: Monroe Community College seeks an Office… more