- Red Hat (Albany, NY)
- …adding a Consultant to assist in delivering solutions that solve customer business challenges, through hands-on technical implementation and enablement of ... work with clients across North America, so a willingness to travel to customer locations 30-40 weeks per year is required. Applicants must reside within close… more
- Humana (Albany, NY)
- …analyze, and present data for enhanced benefits and In Lieu of Service (ILOS) utilization across all Medicaid programs. This role involves identifying trends ... **Culture and Approach** + Champions a self-starter mindset and customer centric way of working across the Medicaid segment...and state agencies + Proven ability to work with remote teams and foster a cohesive and creative work… more
- CAI (Albany, NY)
- …Support Specialist ready to take us to the next level! If you have strong customer service experience, specifically in healthcare, and are looking for your next ... medications, and healthcare-related datasets **What You'll Need** Required: + Healthcare and customer service experience + Familiarity with Teams, Outlook, and… more
- American Express Global Business Travel (Albany, NY)
- …GBT!** As a Remote Travel Counselor, you'll join our highly skilled remote team, providing outstanding service to our corporate business client, a ... service provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer requests + Collaborate within… more
- Coinbase (Albany, NY)
- …mission. Our team is dedicated to eliminating compliance challenges, empowering our customer experience via self- service and automation, and optimizing ... Improve customer compliance operations by developing bar raising metrics, self- service tools, and deep analyses that drive actionable insights * Collaborate with… more
- Canon USA & Affiliates (New York, NY)
- …in this role uses personnel resources such as sales clinical/technical specialists (RBMs), customer service and customer applications, and they are ... regularly updated to accurately reflect territory coverage, sales opportunities and customer call activity. \#LI-DM1 \#LI- Remote **QUALIFICATIONS** + Excellent… more
- Ford Motor Company (Albany, NY)
- …Managers, Analytics and Research teams, to execute strategies and tactics that improve customer experience. Although this is a fully remote position, we prefer ... with daily ticketing/operations including triage, troubleshooting, and resolution of eCommerce customer , dealer, and supplier issues within Service Level… more
- Coinbase (Albany, NY)
- …help secure service configurations & secrets by building/enhancing world class service configuration manager systems. Your customer focus skill will help ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...capability to ensure company wide system's reliability and less customer impact . *Role* - We would like to… more
- Coinbase (Albany, NY)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- System One (Albany, NY)
- …sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an ... organization dedicated to providing superior customer service . Outstanding customer service encompasses everything from performing the technical,… more