- Palo Alto Networks (New York, NY)
- …for our customers. You will be responsible for setting and achieving service line KPIs, including delivery excellence, customer satisfaction, and identifying ... our Cloud Security Assessments offering and own the delivery success of the service line in North America. This includes overseeing a high-performing team of… more
- Sharecare (Albany, NY)
- …8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager, the Program Engagement Representative has the primary ... and performs clerical work as required. The position requires excellent communication, customer service , and sales skills, as well as the ability to build trust… more
- Sharecare (Albany, NY)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with strong… more
- Molina Healthcare (NY)
- …+ Develops technical solutions to business and system problems. + Provides excellent customer service to internal and external customers handling all aspects of ... complexity, prepares system design specifications, conducts research to resolve customer initiated issues related to core systems processing, and coordinates… more
- Ryder System (Albany, NY)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more
- Sharecare (Albany, NY)
- …disputes and delays. + Work closely with internal departments such as sales, customer service , and finance to resolve billing issues, clarify account details, ... receivable records. **Essential Job Functions:** + Review and approve new customer accounts, ensuring all required documentation is complete and accurate before… more
- Sharecare (Albany, NY)
- …manner ensuring accuracy and providing customers with the highest quality product and customer service . Associate must at all times safeguard and protect the ... in excellent operating condition (inside and out). + Provides excellent customer service by being attentive and respectful; insures understanding of customer… more
- American Express Global Business Travel (Albany, NY)
- … service provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer requests + Prevent fraudulent ... within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key… more
- Sharecare (Albany, NY)
- …ensuring accuracy and providing customers with the highest quality product and customer service . Applicants should have familiarity with medical terminology and ... lines & capturing call data on Excel tracking log; provide excellent customer service by being attentive and respectful. + Validate and process all incoming… more
- Grameen America, Inc (New York, NY)
- …being met for clients who qualify for our services and ensure a culture of service excellence in the branch. The DBM will administer and supervise the branch so that ... relationships to achieve long term goals and objectives. + Drives overall service quality including recruiting and other member related activities. + Educates and… more