- Molina Healthcare (Buffalo, NY)
- …**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service skills ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls… more
- Sharecare (Albany, NY)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various personalities.… more
- Trinity Health (Syracuse, NY)
- …Responsible for coding and/or validation of charges for more complex service lines, advanced proficiencies in surgical or specialty coding practice.Reviews chart, ... captured on the correct patient, correct encounter, correct date of service , with any required modifiers.Reviews documentation, abstracts data and ensure… more
- Mindex (Rochester, NY)
- …build insightful data products, and to support our rapidly growing community of customer authors, empowering them to unlock the full potential of their data. ... calculated fields, filters, and parameters within QuickSight. + Train and support customer users on how to use AWS QuickSight effectively for self- service… more
- Highmark Health (Albany, NY)
- …business need. **Preferred** + None **SKILLS** + Critical Thinking + Case Management + Customer Service + Oral & Written Communication Skills + Collaboration + ... to evaluate the medical necessity and appropriateness of the requested treatment of service . Depending on the nature of the case, telephonic peer to peer discussions… more
- Cognizant (Albany, NY)
- …on the technical design and implementation of Amazon Connect for customer cloud transformations. Disaster Recovery: Develop and maintain technical playbooks ... outlining steps for service outages or degradation, and conduct mock failover exercises...degradation, and conduct mock failover exercises to test readiness Service Quotas: Ensure appropriate service quotas for… more
- Ryder System (Albany, NY)
- …critical thinking skills and able to problem solve while providing superior customer support and HR subject matter expertise. **Essential Functions** + Receive ... + Develop deep expertise and specialized knowledge in functional area to aid customer escalation calls + Identify areas for continuous improvement + Required to meet… more
- Philips (New York, NY)
- …region sales budget and Make sales calls in **Northeast** **US Region** to all customer types. **You're the right fit if:** + You've acquired 5+ years of experience ... in medical sales or service experience. + Your skills include detailed knowledge of...an excellent sales leader with the ability to build customer relationships. __ **How we work together** We believe… more
- Sharecare (Albany, NY)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and… more
- Molina Healthcare (NY)
- …+ 1 year of Molina experience, health claims experience, OR one year of customer service /provider service experience in a managed care or healthcare ... environment. + Strong verbal and written communication skills. To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation… more