- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... + Provide general HR support in collaboration with operations teams + Partner with remote HR teams and the HR Manager to address key HR issues and initiatives… more
- Cognizant (Austin, TX)
- Amazon Connect ACGR Lead ( Remote ) As an Amazon Connect ACGR Lead, you will make an impact by leading the technical planning and implementation of Amazon Connect ... team and work collaboratively with business stakeholders, cross-functional teams, and AWS service experts. In this role, you will: . - Lead the technical… more
- V2X (Kingsville, TX)
- …upgrade different types of software and hardware + Maintain a first class level of customer service ensuring that all customers are treated efficiently and in an ... application solutions appropriate to business needs, more specifically desktop support and customer service . Must have strong analytical, problem solving, and… more
- GE Vernova (TX)
- …as required. The roles provide on site technical direction, hands on service and leadership during installation, startup, commissioning and maintenance of ... customer owned utility and industrial facilities. **Job Description** **Essential...utility and industrial facilities. **Job Description** **Essential Responsibilities:** Field Service Technicians provide on site technical direction, hands on… more
- Huntington National Bank (Austin, TX)
- …options for products. + Work with systems vendor, technology, retail, marketing, and customer service partners to ensure successful delivery of digital services. ... BSA/AML and OFAC compliance. In addition to continuously improving Customer Risk Management, Transaction Monitoring, and Name Screening Programs,...+ Maintain information on service performance and application metrics, for analysis and reporting… more
- ServiceNow, Inc. (Austin, TX)
- …+ Collaborate with Service Offerings team to build and maintain a robust service offering catalog for customer consumption **To be successful in this role ... team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the… more
- Mass Markets (Killeen, TX)
- …center supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Cardinal Health (Austin, TX)
- …Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and ... Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Evaluate calls and cases to… more
- Lockheed Martin (Fort Worth, TX)
- …ABMS and JADC2\. Responsible for coordinating and collaborating with multiple external customer and internal LM cross business area stakeholders\. Will also be ... capability, cost of ownership benefits and needs/requirements\. This individual will execute customer events and visits to communicate LM Aero specific messages and… more
- Quality Technology Services, LLC (Fort Worth, TX)
- …Data Center floor both in person and via the telephone, performing customer equipment installs, managing tickets within the ticketing system, communicating and ... escalating alerts and customer requests to systems engineers for resolution, and completing...24X7X365 data center environment and is not eligible for remote and/or hybrid work. **RESPONSIBILITIES,** other duties may be… more