- Sharecare (Richmond, VA)
- …ensuring accuracy and providing customers with the highest quality product and customer service . Applicants should have familiarity with medical terminology and ... lines & capturing call data on Excel tracking log; provide excellent customer service by being attentive and respectful. + Validate and process all incoming… more
- Sharecare (Richmond, VA)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various personalities.… more
- Highmark Health (Richmond, VA)
- …business need. **Preferred** + None **SKILLS** + Critical Thinking + Case Management + Customer Service + Oral & Written Communication Skills + Collaboration + ... to evaluate the medical necessity and appropriateness of the requested treatment of service . Depending on the nature of the case, telephonic peer to peer discussions… more
- Cognizant (Richmond, VA)
- …on the technical design and implementation of Amazon Connect for customer cloud transformations. Disaster Recovery: Develop and maintain technical playbooks ... outlining steps for service outages or degradation, and conduct mock failover exercises...degradation, and conduct mock failover exercises to test readiness Service Quotas: Ensure appropriate service quotas for… more
- Ryder System (Richmond, VA)
- …critical thinking skills and able to problem solve while providing superior customer support and HR subject matter expertise. **Essential Functions** + Receive ... + Develop deep expertise and specialized knowledge in functional area to aid customer escalation calls + Identify areas for continuous improvement + Required to meet… more
- Sharecare (Richmond, VA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and… more
- UNUM (Richmond, VA)
- …professional licenses and Board certifications. This role is expected to provide excellent customer service and to interact on a regular basis with business ... to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's… more
- UMB Bank (Richmond, VA)
- …we are meeting federal regulations and guidelines all while still providing exceptional customer service to our clients. The **Branch Quality Control Analyst** ... sexual orientation, and gender identity), national origin, age, disability, military service , veteran status, genetic information, or any other status protected by… more
- Shuvel Digital (VA)
- Job Description: We are currently seeking a motivated, career and customer -oriented Java Backend Developer to join our team to begin an exciting and challenging ... (SOAP/REST). + Write client services utilizing an enterprise search RESTful service . + Solve highly technical software development issues. + Troubleshoot validation… more
- Siemens (Arlington, VA)
- …application of requirements.*Represent the Company regarding EHS issues at customer meetings and conferences.*Assist Project Managers in preparing, submitting and ... status, protected veteran or military status, or an unfavorable discharge from military service , and other categories protected by federal, state or local law. EEO… more