- CareFirst (Reston, VA)
- …Sketch + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations ... excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer , including customers who… more
- CoreSite (Reston, VA)
- …of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, ... Engineers. + Be responsible for the quality of the customer experience in production and in the ideation, design,...and standards as well as aspects of data storage, service status and session handling + "Fluent" in at… more
- Oracle (Richmond, VA)
- …and delivering high-scale, high-impact solutions + You are obsessed with the customer , always exceeding expectations + You have excellent communication skills. You ... Experienced at building highly available services, possessing knowledge of common service -oriented design patterns and service -to- service communication… more
- American Express Global Business Travel (Richmond, VA)
- … service provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer requests + Prevent fraudulent ... within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key… more
- Oracle (Richmond, VA)
- …and develop scalable, high-performance cloud services for customers + Create service architectures and contribute to product strategy + Build production automation ... engineering teams with strategic vision and drive technical consensus + Deliver customer -focused solutions on schedule + Mentor junior engineers and develop team… more
- CareFirst (Fairfax, VA)
- …+ Knowledge and understanding of CRM and other client management tools. + Strong customer service orientation. + Ability to recognize, analyze, and solve a ... quickly and effectively. + Gets feedback and suggests ways to increase customer engagement. **SUPERVISORY RESPONSIBILITY:** Position does not have direct reports but… more
- CARMAX (Richmond, VA)
- …, Phoenix, Arizona, 85001 CarMax, the way your career should be! **Provide an iconic customer experience** As a Customer Service Consultant, you will be the ... seamless transition from online to in-store purchasing to provide an unrivaled customer service experience + Mentor others as your skillset expands + Achieve… more
- Sharecare (Richmond, VA)
- …and presentation skills. + Ability to effectively communicate and provide positive customer service to internal and external customers, meeting the expectations ... deadlines, and workloads. + Success with engaging members. Outstanding customer service skills and ability to adapt approach to various personalities.… more
- Cengage Group (Virginia Beach, VA)
- …in defined discipline segments + Ensures District Leadership works collaboratively with Customer Success team to implement programs that ensures support, drives base ... drafts business terms and ensure accuracy of contracts before customer review + Manages travel distribution amongst teams and...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more
- Mass Markets (VA)
- …the success of a globally expanding, industry-leading organization. This position supports customer service , technical support, and customer sales ... aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more