- ServiceNow, Inc. (Vienna, VA)
- …for everyone. **The Team** Join a high-impact team within the Chief Customer and Transformation Office, working closely with Executive Practitioners to elevate CxO ... and product teams to build and scale a world-class customer engagement strategy. **The Role** This is an extraordinary...of work with flexibility and trust. Work personas (flexible, remote , or required in office) are categories that are… more
- Wolters Kluwer (Richmond, VA)
- **Permanent remote role.** As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more ... and updates in CRM. * Identify potential areas for service /product improvement based on customer feedback. *...potential areas for service /product improvement based on customer feedback. * Maintain and enhance strong client relationships.… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- …team of operational specialists, including webinar production, medical writing, and customer service engagement specialists. + **Data-Driven Insights** : Utilize ... **Job Overview:** The Director, Customer Engagement Platforms (CEP) will be responsible for...thinker with a results-oriented mindset. + Experience working in remote or hybrid teams is a plus **Competencies** **Accountability… more
- ISC2 (Richmond, VA)
- …that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- TekSynap (Dahlgren, VA)
- …meet DoD IAT Level III + Clearance Level: **Secret** (T3 investigation) **COMPETENCIES** + Customer Service & End0User Support + Incident & Problem Management + ... + Communication and Documentation + Cybersecurity Awareness & Compliance + ITIL-Based Service Management **Overview** We are seeking aSenior Customer Technical… more
- ServiceNow, Inc. (Vienna, VA)
- …and Planning + IT Operations and Management + Human Resources + Security Operations + Customer Service Management + IT Processes + IT Governance + IT Portfolio, ... Identify areas of risk and takes steps to prevent customer or revenue churn + You will be responsible...of work with flexibility and trust. Work personas (flexible, remote , or required in office) are categories that are… more
- EPS Corporation (Dahlgren, VA)
- …Corporation is seeking a dedicatedCustomer Technical Support Specialist (NEN)to provide exceptional customer service and technical support to employees and end ... password resets in compliance with security policies. + Deliver professional and courteous customer service , maintaining a positive and helpful attitude at all… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk-side ... and documentations. + Install software patches, updates, and upgrades, including remote server and workstation administrations. + Maintain operability of the… more
- Intuit (Richmond, VA)
- …to empower Accountants supporting Small Businesses in powering prosperity. Our approach to customer service is ever evolving, and is always focused on achieving ... delivery, embodying a mindset of continuous improvement and designing solutions that drive customer growth and scale across our service offerings + Observing,… more
- CAI (Richmond, VA)
- …receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time (20 ... **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a global technology...week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk… more