- Rocket Software (Richmond, VA)
- …BELIEVE in what they're doing!** **Job Description Summary:** This is a full-time remote opportunity located anywhere in the United States. The Senior Customer ... modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our… more
- GE HealthCare (VA)
- …to device cybersecurity. The C-CST will be the primary liaison between the GE HTM service team and the customer 's IT & security department as it relates to ... LCS, Imaging & Biomed devices and strives to drive customer satisfaction through service excellence. The C-CST...a hybrid role that requires the candidate to work remote from home office as well as onsite at… more
- GE HealthCare (VA)
- …and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence. This is a remote role that requires the ... more efficiently. + Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely… more
- Lumen (Richmond, VA)
- …the future. **The Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team. The ideal candidate will ... internal and external customers, ensuring a seamless experience throughout the entire customer lifecycle. This role is critical in maintaining customer … more
- Lumen (Richmond, VA)
- …handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure ... us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and… more
- Concentrix (Richmond, VA)
- …Skills:** + Strong problem-solving and analytical skills. + Excellent communication and customer service abilities. + Ability to work independently and within ... risk assessments, support for migrations, as well as onsite, remote , and dedicated support services. Customer Engineers...as onsite, remote , and dedicated support services. Customer Engineers play a key role in increasing system… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk-side support, regularly ... and documentations. + Install software patches, updates, and upgrades, including remote server and workstation administrations. + Maintain operability of the… more
- Concentrix (Richmond, VA)
- …optimization. + Strong analytical and problem-solving skills. + Excellent communication and customer service skills. + Ability to work independently and manage ... issues. This includes guidance on best practices, risk assessments, migrations, and remote and dedicated support services. Customer Engineers provide multiple… more
- Rogers Corporation (Richmond, VA)
- …delivering industry leading customer support experience. Working with sales, customer service , and quality departments, this position utilizes technical ... Technical Service Engineer Location: Remote , US Job...customer and industry networks. This is a fully remote position with responsibilities focused on the western US… more
- Danaher Corporation (Dulles, VA)
- …you looking to use your education to build a long-term career? Field Service Engineer is responsible to maintain, install, and repair instrumentation at both ... internal and external customer sites, including strategic accounts. This position works independently...experienced staff members. This position reports to the District Service Manager and is part of the Field Technical… more