- SAIC (Norfolk, VA)
- …fast-paced environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and oral ... **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's ...navigating around application menus, or may be required to remote into customer 's computer to fix an… more
- Fujifilm (Richmond, VA)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to… more
- CBRE (Richmond, VA)
- LIS Sr Technician / Field Service Engineer Job ID 201802 Posted 21-May-2025 Service line GWS Segment Role type Full-time Areas of Interest ... Location(s) Boston - Massachusetts - United States of America, Remote - US - Remote - US...requiring extensive repairs during scheduled maintenance periods. + Troubleshoot, service or resolve problems while performing unscheduled work. +… more
- GE HealthCare (VA)
- …more efficiently. + Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely ... troubleshooting, repair and equipment installation techniques. Responsible for driving customer satisfaction through Service Excellence. **Job Description**… more
- CAI (Richmond, VA)
- …is focused on managing the Service Desk team, ensuring timely and accurate customer service , and driving team productivity. The role is based **onsite** , ... Desk team and evaluate their performance + Ensure customer service is timely and accurate on... Service Desk manager + Hands-on experience with Service Desk and remote control software +… more
- Veralto (Harrisonburg, VA)
- … Technician I** is responsible for the delivery of high-quality customer service , performing preventative maintenance, routine repair, and ... located in the **Charlottesville, VA** area and will be remote . Several locations have been listed for marketing purposes...positive customer experience and serves as on-site customer contact for technical and service -related problems.… more
- MPR Associates (Alexandria, VA)
- …in their approach to troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows 10 and Office 365. + ... consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If...to escalate and resolve more complex problems. + Uses remote access tools to evaluate and troubleshoot issues for… more
- Xerox (Chesapeake, VA)
- …success in the following categories: + Comprehensive understanding of our company and customer service culture. + Clear expectations in reference to call load, ... Onsite Service Technician (Production) 2nd Shift - Chesapeake, VA...diagnostics, software loads, installation, removal, retrofit and utilization of remote resolution software. . Take responsibility for customer… more
- CenterWell (Richmond, VA)
- …our caring community and help us put health first** The Lead - Medicaid Customer Success oversees strategy and operations for multiple Medicaid markets. This role is ... identify opportunities and implement program improvements to enhance our member and customer experience. + Partner with market, government affairs teams, sales teams… more
- Aurora Flight Sciences Corporation (Manassas, VA)
- …related work experience, etc.). -Previous experience of being deployed at remote locations interfacing with Customer POCs. -Excellent analytical, interpersonal, ... Field Service Representative Job Code 3980 Assigned Aurora Location...our Manassas, VA facility, followed by full-time deployment to customer sites in Europe, with temporary assignments in Africa… more