- Leidos (VA)
- … level agreements (SLAs). The supervisor is accountable for maintaining exceptional customer service by monitoring performance metrics, coaching staff to improve ... where you'll play a vital role in delivering cutting-edge remote healthcare services to Military Health System beneficiaries. As...and service level agreements (SLAs). Ensure Exceptional Customer Service + Track performance metrics and… more
- Utilities Service, LLC (Richmond, VA)
- …to reinforce consulting services and build long-term relationships. + Provide professional customer service to foster positive client, community, and agency ... love to hear from you. **THIS IS A FULLY REMOTE OPPORTUNITY WITH 50% TRAVEL REQUIRED** **WHAT YOU WILL...written and verbal communication skills + Excellent interpersonal and customer service skills + Effective time management… more
- Merck (Richmond, VA)
- …Experience, Consumer Trend Analysis, Customer Engagement, Customer -Focused, Customer Relationship Management (CRM), Customer Service , Healthcare ... that's driven to make an impact on cancer patients! We take a customer -centric approach by leveraging emerging digital technologies and data analytics to better… more
- Merck (Richmond, VA)
- …Cancer Diagnosis, Clinical Experience, Customer -Focused, Customer Handling, Customer Relationship Management (CRM), Customer Service , Digital ... Oncology Sales Specialist is a key member of our customer facing organization and is responsible for partnering with...by site or organization, with Friday designated as a remote -working day, unless business critical tasks require an on-site… more
- Zoom (Richmond, VA)
- …+ Develop and maintain standardized onboarding playbooks for reuse across customer segments + Create comprehensive self- service onboarding resources including ... Onboarding Manager to deliver world-class onboarding experiences that accelerate customer time-to-value. This role ensures successful deployments, stakeholder alignment,… more
- Zoom (Richmond, VA)
- …+ Develop and maintain standardized onboarding playbooks for reuse across customer segments + Create comprehensive self- service onboarding resources including ... dynamic Onboarding Manager to deliver world-class onboarding experiences thataccelerate customer time-to-value. This role ensures successful deployments, stakeholder alignment,and… more
- Coinbase (Richmond, VA)
- …you, there's no better place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation is required throughout the ... an individual who has a passion for making the customer experience seamless and fantastic. You have a strong...blockchain. * Advanced understanding of Google apps, JIRA, Salesforce Service Cloud. * ITIL V4 Foundation certification * SQL… more
- Amentum (Warrenton, VA)
- …including establishment, updates, and repairs, while identifying opportunities to improve customer service processes. * Provide responsive, multi-channel support ... to a positive work environment. The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the… more
- SHRM (Alexandria, VA)
- …continuous process improvement and acts as a strategic partner in operational planning ** Customer Service & Relationship Management** + Provides a high-quality, ... internal and external stakeholders + Creates a "WOW" experience through exceptional customer service and professional relationship management in all interaction.… more
- Bristol Myers Squibb (Norfolk, VA)
- …make a difference. Position Summary The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most ... HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue...also be limited for the capability centers. Employees in remote -by-design or lab-based roles may be eligible for summer… more