- Mass Markets (VA)
- …with experience. While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer...SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer… more
- SAP (Herndon, VA)
- …infrastructure customers. **Must be a US Citizen; this position requires access to customer data. All internals must have Manager's approval to transfer.** The SAP ... project and program oversight for one or more Federal and/or Department of Defense Customer accounts and is a significant contributor to the overall success of the … more
- Coinbase (Richmond, VA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to… more
- ManTech (Herndon, VA)
- …Directorate Mission Administrator (DMA) certification. + Excellent communication, problem-solving, and customer service skills with the ability to work ... **MANTECH** seeks a motivated, career-oriented, and customer -focused **Incident Technician** to join our team in **Herndon, VA** . In this front-line role, you will… more
- SHRM (Alexandria, VA)
- …event technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service , the Senior Specialist remains calm under pressure, ... and conferences. **Knowledge, Skills & Abilities** + Strong project management, customer service , collaboration, and time management skills. + Consistent… more
- Fujifilm (Richmond, VA)
- …https://www.fujifilm.com/us/en/about/region/careers **Job Description** **Duties and Responsibilities:** + Perform remote and onsite assessments of customer 's ... requires an in-depth evaluation of variable factors, which may include customer impact, HCUS business priorities, and regulatory requirements. Normally receives… more
- EBSCO Information Services (Richmond, VA)
- …MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, ... and a consistent track record of exceeding growth targets. This is a remote US-based position (excluding US territories). **What You'll Do** + Develop and execute… more
- Oracle (Richmond, VA)
- …. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical ... **Job Description** **Fusion SaaS ERP Lead** Location: Remote /telecommuting from withing the US Note: US Citizenship...requests. The focus of this position is to provide customer service on a technical and functional… more
- Mobile Communications America (VA)
- …the state of **Virginia** . MCA seeks team members who share our values: service , growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, ... plans that drive revenue growth, maximize profitability, and foster long-term customer loyalty. + Forecasting sales trends and developing innovative, result-driven… more
- Oracle (Richmond, VA)
- …to communicate with technical and non-technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). ... is a must. + Management of large and complex service solution in a large enterprise or service...implementations of Cloud desired. + Ability to travel to customer locations and internal sessions (25%). \#LI- Remote … more